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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

February 28, 2024

The best dealership on Minnesota. Good service. I love Toyota. Good customer care and service. More

by bahabakha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Report | Print
Mar 01, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 27, 2024

Great Experience from beginning to end. Everyone was easy to work with and great at explaining things. More

by KENOW.SAPPINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Neil Knutson, Mario Najera
Report | Print
Feb 29, 2024 -

Burnsville Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 27, 2024

The communication proved by Sean was excellent and I really liked the text video sent by the mechanic showing what was being looked at. More

by johnlwig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Feb 29, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, John! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 25, 2024

This agent was the most amazing I have ever worked with. He took the time to explain everything to me, set up all apps for me, we drove together to check the new car. When I entered the office he was just t More

by bokiniec57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Joel Terrio
Report | Print
Feb 27, 2024 -

Burnsville Toyota responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 24, 2024

always fast- courteous - professional service ! they have a spacious waiting area with beverages and snacks . More

by LTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Kyle Towberman, Riley Flenniken, Mario Najera
Report | Print
Feb 27, 2024 -

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 24, 2024

Great service and friendly people! I’ll be happy to recommend them for both service and purchase! More

by MICHAELROE1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Tyler Johnston
Report | Print
Feb 27, 2024 -

Burnsville Toyota responded

I really appreciate the kind recommendation, Michael. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 24, 2024

Great dealership great service! Explained everything that needed to be done and the timeline. Great experience! More

by KLEBOEUF1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Report | Print
Feb 27, 2024 -

Burnsville Toyota responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Burnsville Toyota! If there is anything else we can do for you, please feel free to give me a call. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 23, 2024

Tyler was super helpful in explaining the work that was being done on my vehicle and following through on any questions I had. More

by SFSPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Feb 27, 2024 -

Burnsville Toyota responded

Thanks for your outstanding review! I'm very happy to hear that Tyler was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 23, 2024

took a little longer than expected to get xone but I understand the service dept is a bit understaffed. More

by AHREN016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Feb 27, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us. Here at Burnsville Toyota, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 23, 2024

Professional, friendly, courteous and prompt. Comfortable waiting area and periodic reminders via text so you know where you stand in the que. More

by DIMARCOMARYFLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Feb 27, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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