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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

March 15, 2024

Do not go there for service. You’ll waste your money. You’ll be charge for hours at premium price and they’ll not fix your car for you. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Mar 19, 2024 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department, Tommy. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 14, 2024

Cost is astronomical and they didn't start on my car for 45 min after my appointment time, at which time they came to ask for my keys. I was there for 4 hours More

by CARLY ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Stibal
Mar 15, 2024 -

Burnsville Toyota responded

Carly, I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 14, 2024

Excellent service they gave me and I would like to recommend to my family and friends is the best place to buy a car More

by FATOUDIBBACHAM1105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Martinez, Patty Coleman
Mar 18, 2024 -

Burnsville Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 13, 2024

Jason was very clear in describing the vehicle and the process that we needed to purchase said vehicle More

by pepamasa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland, Mike Quam
Mar 15, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 13, 2024

The people at Burnsville Toyota have always been very friendly, kind, informative, and helpful. I have purchased 6 cars at this dealership and serviced all of my cars there since 2007. In fact, I would More

by MRSJOHANNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Rick Kissner, Bill Farmer, Dominic Martinez, Mark Stibal, Jason Colby
Mar 15, 2024 -

Burnsville Toyota responded

Congratulations on your recent purchase! At Burnsville Toyota, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact me if you need assistance with anything else! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 13, 2024

Rick answered all of our questions. We received a great price on the trade and felt we got a good deal on our car. More

by oheck9
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kissner, Dominic Martinez, Dave Grosulak, Jason Colby
Mar 15, 2024 -

Burnsville Toyota responded

First and foremost thank you so much for leaving this fantastic review! At Burnsville Toyota, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 12, 2024

Excellent job there everybody is professional, I recommend for my friend Zabi there and the good quality Toyota is the best kind of America More

by altolinodasilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa
Mar 14, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 12, 2024

Service was timely and answered questions re any recalls. Video was interesting and very timely. More

by JHNBRTN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Mar 14, 2024 -

Burnsville Toyota responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 11, 2024

Always been top notch for us. Great help in purchasing our new car and any service issues we have had through the years with our older two highlanders. More

by PAULANDMARYLYMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Terrio, Bill Farmer
Mar 13, 2024 -

Burnsville Toyota responded

Paul and Maryln, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 10, 2024

Fast, courteous service is always a mark of Burnsville Toyota. It is very much appreciated as I typically wait in the lounge for the work to be done. More

by JTHARTLEY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Cole Mitchem
Mar 12, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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