Burnsville Toyota

Waited a very long time for service completion. Staff was very nice and fairly informative. Service just took way longer than told or expected with little updates until the end. Staff was very nice and fairly informative. Service just took way longer than told or expected with little updates until the end. More

very helpful, proactive and communicative. Worked with my insurance company on my behalf. We will continue doing business with Burnsville Toyota Worked with my insurance company on my behalf. We will continue doing business with Burnsville Toyota More

My visit was good sarvice on time waiting that is the best time to there thanks👍 best time to there thanks👍 More

It’s very good customer service and they call me and remind me to service my vehicle . Thank you:: remind me to service my vehicle . Thank you:: More

My service advisor Connor Knutson was very helpful and gave great customer service. The service on my car was fast. gave great customer service. The service on my car was fast. More

The best, all explanations are clear. One on one attendance, best if you book prior. One on one attendance, best if you book prior. More

Hassle free experience! Explanation on service of clear and what we need to take care o in the future. Explanation on service of clear and what we need to take care o in the future. More

The only reason I went back to the dealership was because they overtightened the oil filter and the place I could get a much cheaper oil change from wouldn't take it off for fear of causing damage. The guy a they overtightened the oil filter and the place I could get a much cheaper oil change from wouldn't take it off for fear of causing damage. The guy at the Toyota shop said this is not uncommon. The other shop said it's "unacceptable" to tighten something like that. It was made clear that this happens a lot. Not one cent was taken off the bill! I couldn't believe it. That's wrong - you cost me more money because your guy overtightened the oil filter. I would've saved $40 on that oil change. I made my dissatisfaction known and nobody cared! That sucks and left a really bad taste in my mouth. We've bought multiple vehicles from this dealership and I felt like the oil changed should have been free and I never ask for free stuff, not that person who does that. I would like a reply as to why I had to pay $118 for an oil change yesterday all because your guy overtightened the oil filter. My cell is: 952/292-9529. More

Fast in and out. Clean waiting area. And to top it off, free M&M cookies Clean waiting area. And to top it off, free M&M cookies More

Busy when I arrived, but service was friendly and efficient. The tech answered all my questions, and my car was ready a full hour ahead of promised time. efficient. The tech answered all my questions, and my car was ready a full hour ahead of promised time. More