Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

Directions

By Type

1,494 Reviews of Burnsville Toyota

June 19, 2024

Great service, as always. Love the texts and videos when I bring my car in. More

by laura.t.hunter
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Jun 21, 2024 -

Burnsville Toyota responded

Thank you for the glowing 5-star review, Laura! We are thrilled to hear that you enjoy the service experience at Burnsville Toyota, especially the texts and videos. We appreciate your continued trust in us and look forward to welcoming you back for your future automotive needs. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 19, 2024

Very kind and quick. I love the videos It makes sure I know what is being done More

by masson.mylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
Report | Print
Jun 21, 2024 -

Burnsville Toyota responded

Thank you for the positive review, we appreciate your feedback! We're glad you found our service to be kind and quick, and that the videos were helpful in keeping you informed. We look forward to assisting you again in the future at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 19, 2024

The service persons are kind, professional and knowledgeable. I appreciated their service and honesty. They are quick and reliable. More

by ALPHASANDY_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Jun 21, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota and taking the time to share your positive experience with us! We are delighted to hear that our service team provided you with excellent service, honesty, and efficiency. We value your feedback and look forward to welcoming you back for all your automotive needs. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 18, 2024

Love coming in for routine service at a dealership that is this "on the ball". My vehicle included maintenance is up and now we are on the extended service plan that I purchased. They knew that and could t More

by R.WAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us. It's great to hear that you appreciate our attention to detail and efficient service. We're delighted that you are satisfied with your routine maintenance visits and extended service plan. We look forward to seeing you for your future appointments at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 18, 2024

The staff always makes me feel I am important and they give good advice in maintaining my vehicle. More

by MARKHEIMKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Sean O'Driscoll
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you, Mark, for sharing your positive experience with Burnsville Toyota. We are thrilled to hear that our staff made you feel valued and provided helpful advice on maintaining your vehicle. Your satisfaction is important to us, and we appreciate your feedback. We look forward to assisting you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 18, 2024

I did not get a detailed list of what was done during 60. 000 mile maintenance or was it explained what condition of brakes etc is. I want an email last night and have not received a response yet. More

by JMWPAIGE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin brown
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. I understand your concerns regarding the lack of details provided about your maintenance and the condition of your brakes. Please reach out to me directly so I can address your questions and provide the information you are looking for. I appreciate your feedback and look forward to assisting you further. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 18, 2024

Every is great but to get a top rating you have to vacuum my car and wash my windows like my brother car shop does than you would be a top dealer More

by RDSCHNEBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. We appreciate your review and recommendations for how to improve our services. Please feel free to reach out to us directly if you have any further suggestions or comments. Thank you for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 17, 2024

Having dealt with the deceitful “W” family owned Toyota and Ram dealerships around the Twin Cities, I was pleasantly surprised by how helpful your service department was in handling my requests. We still More

by JSCHURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chad kopp , Mike Poulin
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota, John! We appreciate your positive feedback regarding our service department. Please feel free to reach out to us directly when you are ready to address the strut and coil spring issues. We are grateful for your support and look forward to assisting you with your 2016 4Runner TRD Pro in the future. Thank you for sharing your experience with us! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 17, 2024

Very professional experience all the way around. I will do business with Burnsville Toyota again. More

by d-wolpers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota for your recent experience! We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 17, 2024

Good and fast service. Thank you for your help in servicing my 22 Toyota Camry More

by CHAPJACK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota and for sharing your positive experience with us! We are delighted to hear that you were satisfied with our service for your 2022 Toyota Camry. Please come visit us again for any future service needs or share your experience with others. We appreciate your support! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

1
2
3
4
...
150