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Burnsville Toyota

Burnsville, MN

4.4
1,497 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,497 Reviews of Burnsville Toyota

June 20, 2024

Always a pleasure doing business at Burnsville Toyota. Very friendly people and great service. Love it. More

by Teacely123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem, Jason Colby, Tyler Johnston
Report | Print
Jun 24, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota for your automotive needs! We appreciate your kind words about our friendly staff and excellent service. We look forward to welcoming you back in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 20, 2024

good dealership, efficient people, Good sales people, Brian in sales was the best. Will purchase again from this dealer. More

by SPICERB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in sales
Report | Print
Jun 24, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota and for sharing your positive experience with us! We appreciate your kind words about our efficient team and especially Brian in sales. We look forward to assisting you with your future purchases. Drive safely! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 20, 2024

Recommended work and requested work were done quickly and was able to get car back that sped up my day More

by mikereinisch834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott messer
Report | Print
Jun 24, 2024 -

Burnsville Toyota responded

Thank you for the positive review, Mike! We're delighted to hear that Burnsville Toyota was able to efficiently complete the work on your car, getting you back on the road swiftly. We appreciate your recommendation and hope to see you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 19, 2024

Great service, as always. Love the texts and videos when I bring my car in. More

by laura.t.hunter
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Jun 21, 2024 -

Burnsville Toyota responded

Thank you for the glowing 5-star review, Laura! We are thrilled to hear that you enjoy the service experience at Burnsville Toyota, especially the texts and videos. We appreciate your continued trust in us and look forward to welcoming you back for your future automotive needs. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 19, 2024

Very kind and quick. I love the videos It makes sure I know what is being done More

by masson.mylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
Report | Print
Jun 21, 2024 -

Burnsville Toyota responded

Thank you for the positive review, we appreciate your feedback! We're glad you found our service to be kind and quick, and that the videos were helpful in keeping you informed. We look forward to assisting you again in the future at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 19, 2024

The service persons are kind, professional and knowledgeable. I appreciated their service and honesty. They are quick and reliable. More

by ALPHASANDY_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Jun 21, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota and taking the time to share your positive experience with us! We are delighted to hear that our service team provided you with excellent service, honesty, and efficiency. We value your feedback and look forward to welcoming you back for all your automotive needs. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 18, 2024

Love coming in for routine service at a dealership that is this "on the ball". My vehicle included maintenance is up and now we are on the extended service plan that I purchased. They knew that and could t More

by R.WAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us. It's great to hear that you appreciate our attention to detail and efficient service. We're delighted that you are satisfied with your routine maintenance visits and extended service plan. We look forward to seeing you for your future appointments at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 18, 2024

The staff always makes me feel I am important and they give good advice in maintaining my vehicle. More

by MARKHEIMKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Sean O'Driscoll
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you, Mark, for sharing your positive experience with Burnsville Toyota. We are thrilled to hear that our staff made you feel valued and provided helpful advice on maintaining your vehicle. Your satisfaction is important to us, and we appreciate your feedback. We look forward to assisting you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 18, 2024

I did not get a detailed list of what was done during 60. 000 mile maintenance or was it explained what condition of brakes etc is. I want an email last night and have not received a response yet. More

by JMWPAIGE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin brown
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. I understand your concerns regarding the lack of details provided about your maintenance and the condition of your brakes. Please reach out to me directly so I can address your questions and provide the information you are looking for. I appreciate your feedback and look forward to assisting you further. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 18, 2024

Every is great but to get a top rating you have to vacuum my car and wash my windows like my brother car shop does than you would be a top dealer More

by RDSCHNEBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 20, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. We appreciate your review and recommendations for how to improve our services. Please feel free to reach out to us directly if you have any further suggestions or comments. Thank you for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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