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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

April 08, 2024

Service was great, friendly, fast and accommodating! I didn't care for the car wash dryer. More

by A2832CHRISTENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Hi, and thanks for your kind words! I appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 06, 2024

The service team members were very helpful and courteous. Thanks for taking good care of our Toyota Sienna! More

by lynndeml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Lynnl! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 06, 2024

Great service and on time I like the video thing that explains everything about my car and what needs to be done More

by ESAMALRAWI70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem, Jason Colby
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 05, 2024

Thank you for your great help and service! Happy to be a customer of Burnsville Toyota. More

by KAZ78
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Thank you so much, for your unwavering support and for brightening our day with your kind words. We are truly grateful to have a community that is so supportive. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 05, 2024

Your shop rates are too high. I am disappointed that Toyota has become too expensive for me to conduct all my service here. The people are nice. More

by ALEXA057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Alexa, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your concerns. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

Great service. Please stop trying to sell me on things I do not need like tires. More

by MABOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Apr 08, 2024 -

Burnsville Toyota responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

Great place to service your vehicle and they will get your vehicle fixed and ready for you to pick it whenever they are ready. More

by RACNTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Apr 08, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

They were great with the test drive and working with me to get a deal done. More

by mncalnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Report | Print
Apr 08, 2024 -

Burnsville Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Burnsville Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 04, 2024

Great service and friendly. Loved the shuttle service. I will bring my car back again for sure More

by MATTANDERSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
Apr 08, 2024 -

Burnsville Toyota responded

Matt, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 04, 2024

Service went great, Connor was awesome. Serviced my toyotas here for years and it has always been a good experience More

by WHIFFY
Recommend Dealer
Yes
Employees Worked With
Connor
Report | Print
Apr 08, 2024 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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