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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

April 11, 2024

Spent more time waiting than I would have liked. Prefer warranty extension did not require maintenance be done only at Burnsville More

by superjcm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Price
Report | Print
Apr 15, 2024 -

Burnsville Toyota responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 10, 2024

Service was very efficient. Connor was very friendly and explained everything I needed to know. More

by JLURQ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Report | Print
Apr 12, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 10, 2024

The dealership was clean, modern and comfortable. The job was done in a short time. They could have vacuumed the drivers mat. Rated it A+ More

by JPJLAZAR8808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Apr 12, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 10, 2024

There knowledgeable staff were able to quickly address the problem and have us on our way. Very happy with the service provided! More

by KELLY55044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Apr 12, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Kelly! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 10, 2024

Always a positive experience. Riley was friendly, knowledgeable and dealing with him was a pleasure. This is our 3rd vehicle from this dealership and plan to keep coming back. More

by KRISTIN_NIELSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Price
Report | Print
Apr 12, 2024 -

Burnsville Toyota responded

Kristin, it was a pleasure to read about your third car-buying experience at Burnsville Toyota. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 08, 2024

Service was great, friendly, fast and accommodating! I didn't care for the car wash dryer. More

by A2832CHRISTENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Hi, and thanks for your kind words! I appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 06, 2024

The service team members were very helpful and courteous. Thanks for taking good care of our Toyota Sienna! More

by lynndeml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Lynnl! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 06, 2024

Great service and on time I like the video thing that explains everything about my car and what needs to be done More

by ESAMALRAWI70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem, Jason Colby
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 05, 2024

Thank you for your great help and service! Happy to be a customer of Burnsville Toyota. More

by KAZ78
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Thank you so much, for your unwavering support and for brightening our day with your kind words. We are truly grateful to have a community that is so supportive. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 05, 2024

Your shop rates are too high. I am disappointed that Toyota has become too expensive for me to conduct all my service here. The people are nice. More

by ALEXA057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Apr 09, 2024 -

Burnsville Toyota responded

Alexa, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your concerns. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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