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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

April 17, 2024

The dealership is always clean and the staff is always friendly and focused on providing excellent Customer Service! I have leased and purchased many vehicles here, and Rick Kissner is fantastic! I will c More

by bdball68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kissner, Dominic Martinez
Report | Print
Apr 19, 2024 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 16, 2024

Very easy to get in for service friendly staff and great accommodation Thanks Steve Krier More

by SKRIER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Apr 18, 2024 -

Burnsville Toyota responded

Hi, and thanks for your kind words! I appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 16, 2024

Always focused on the Customer Experience which leads to customer engagement, a better experience and ultimately a satisfied, happy customer. More

by MWTHOMAS2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Apr 18, 2024 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 16, 2024

Employees were friendly and dealership was clean. Over an hour and a half to get oil change and tire rotation is a little extreme. Cost of close to $70 is to high for the oil change as the tire rotat More

by GARYOVERTURF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Apr 18, 2024 -

Burnsville Toyota responded

I would like to thank you for sharing this review, Gary. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 16, 2024

Scheduling and completion of service was very timely and efficient. I received recommendations about upcoming needs (tires) in preparation for winter service next fall. More

by JGREEN0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Copp
Report | Print
Apr 18, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 16, 2024

They figured out what that awful knocking was and fixed it with time to spare, I got my vehicle back in time to get to work More

by WENDYMAREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Apr 18, 2024 -

Burnsville Toyota responded

Wendy, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Burnsville Toyota and we look forward to your continued business! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 14, 2024

The check in person was awesome and very polite. I get my cars done at Burnsville Toyota all the time. More

by CHOXIONG72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Christiansen, Mike Quam, Sean Giere, Caio Evangelista
Report | Print
Apr 16, 2024 -

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 14, 2024

Delivered as desired. N n n n n n n n n n n n no problem. More

by CALROESKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Jason Colby
Report | Print
Apr 16, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 13, 2024

it is good place for service, I like waiting area, it is comfortable .and you feel relaxed. More

by shakuur03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Report | Print
Apr 16, 2024 -

Burnsville Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 13, 2024

Always a great experience. I have purchased 9 Tundras, 2 Forerunners, and a Tacomas since 2000. More

by BOB.MILBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Tim Parker, Tyler Borgen, Eric Samsel
Report | Print
Apr 16, 2024 -

Burnsville Toyota responded

Bob, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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