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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

April 18, 2024

Was very helpful. Listen closely to my concern. Was willing to update and adjust the bill. Paying office was great. More

by MM0569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Apr 22, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 18, 2024

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera
Report | Print
Apr 22, 2024 -

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2024

I had to tell them that the tire rotation was free, that is their job not mine. More

by CAMERONMIKEA
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Apr 22, 2024 -

Burnsville Toyota responded

Thank you for the great feedback, Cameron! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2024

Very professional, friendly, knowledgeable and courteous. I have worked with Burnsville for many years and purchase or leased over 8 cars in that time. Good to work with! More

by pchristianson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Lawler
Report | Print
Apr 22, 2024 -

Burnsville Toyota responded

Hi, and thank you! I can't tell you how much we appreciate your customer loyalty! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 17, 2024

Profesional, complete and quick. Provided expertise. I have been working with burnsville Toyota for over 15 years. More

by sfisharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Apr 19, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 17, 2024

The dealership is always clean and the staff is always friendly and focused on providing excellent Customer Service! I have leased and purchased many vehicles here, and Rick Kissner is fantastic! I will c More

by bdball68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kissner, Dominic Martinez
Report | Print
Apr 19, 2024 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 16, 2024

Very easy to get in for service friendly staff and great accommodation Thanks Steve Krier More

by SKRIER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Apr 18, 2024 -

Burnsville Toyota responded

Hi, and thanks for your kind words! I appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 16, 2024

Always focused on the Customer Experience which leads to customer engagement, a better experience and ultimately a satisfied, happy customer. More

by MWTHOMAS2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Apr 18, 2024 -

Burnsville Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 16, 2024

Employees were friendly and dealership was clean. Over an hour and a half to get oil change and tire rotation is a little extreme. Cost of close to $70 is to high for the oil change as the tire rotat More

by GARYOVERTURF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Apr 18, 2024 -

Burnsville Toyota responded

I would like to thank you for sharing this review, Gary. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 16, 2024

Scheduling and completion of service was very timely and efficient. I received recommendations about upcoming needs (tires) in preparation for winter service next fall. More

by JGREEN0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Copp
Report | Print
Apr 18, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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