Burnsville Toyota

We walked into the showroom and were introduced to a salesman, Greg Martinez. Greg asked us a few questions in a very friendly and casual way. He answered any questions we had and showed us a couple o salesman, Greg Martinez. Greg asked us a few questions in a very friendly and casual way. He answered any questions we had and showed us a couple of options before going on a test drive. We appreciated Greg's patience and the relaxed way he worked with us. My wife and I liked that there was never any overt sales pressure from him. Once we decided on a car, he was very clear about the paperwork and showing us different things on the car. All in all a very good experience. Thank you Greg. More

The technician's video was very hard to understand. I had to replay it several times and still was not sure of what she said. The person taking payment was not friendly. She seemed put off that I re I had to replay it several times and still was not sure of what she said. The person taking payment was not friendly. She seemed put off that I requested the maintenance checklist and that I wanted to see the charges before paying. More

Hour and 3/4 for oil change and rotation with a appointment, Advisor said he noticed it took too long but no reimbursement appointment, Advisor said he noticed it took too long but no reimbursement More

I appreciate the staff’s friendliness, attention to detail and thoroughness from the time I arrive to the moment I depart. detail and thoroughness from the time I arrive to the moment I depart. More

It's always poor communication and way too long for an oil change or simple services that are done by appointment. I've never had an oil change take less than an hour and that is with an appointment. oil change or simple services that are done by appointment. I've never had an oil change take less than an hour and that is with an appointment. More

Amazing service, as always! Your service department consistently provides the best possible experience. I got new tire this visit, but I actually look forward to coming in for r Your service department consistently provides the best possible experience. I got new tire this visit, but I actually look forward to coming in for routine maintenance! More

Total cost much higher than estimated. Labor charge was $300.00 per hour way to expensive!!! Labor charge was $300.00 per hour way to expensive!!! More

Mark was accommodating and knowledgeable. He told me exactly what was to be done and how long it would take. The work was completed well within the predicted time frame. The cookies and hot He told me exactly what was to be done and how long it would take. The work was completed well within the predicted time frame. The cookies and hot chocolate were a delicious bonus! More

I am a returning customer for a reason. I absolutely love the friendly staff and work ethic of everyone at Burnsville Toyota, including everyone including but not limited to the Sales, Fina I absolutely love the friendly staff and work ethic of everyone at Burnsville Toyota, including everyone including but not limited to the Sales, Finance, Admin, and Service Departments. More

Cole was great to work with. EVERYTHING he said happened and I was in & out in the time that he said I would be. EVERYTHING he said happened and I was in & out in the time that he said I would be. More