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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

May 01, 2024

It was very easy the service was very good customer service was excellent I like coming there More

by SHUKRISHASSAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem, Tyler Johnston
Report | Print
May 03, 2024 -

Burnsville Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 01, 2024

I was pleased to be able to get my part and installation on a timely manner More

by TSHAND.GLORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Terrio, Caio Evangelista
Report | Print
May 03, 2024 -

Burnsville Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 01, 2024

Friendly knowledgeable personnel. Our sales rep Riley was open honest and friendly. Mike in the Business Office was very knowledgeable and helpful in the buying process. More

by drklinkhammer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Price, Mike Quam
Report | Print
May 03, 2024 -

Burnsville Toyota responded

Hello and thank you for this great review! I'm happy to hear that Riley and Mike took care of you! They are a great asset and we appreciate all that they do. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 30, 2024

Professional and efficient service. Appreciate the clean environment, all customer service associates were pleasant, both in person and phone. More

by SHARONBB8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
May 02, 2024 -

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words, Sharon. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 30, 2024

Service did a great job. I wish they had better amenities when waiting like nicer coffee machine and update furniture. The car wash needs a total update. It basically spraye More

by COVENANT.INFORMATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
May 02, 2024 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience in our service department. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can hear more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 30, 2024

It was well handled by Burnsville Toyota and all those involved in getting my car fixed. More

by MD4MAN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
Report | Print
May 02, 2024 -

Burnsville Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Burnsville Toyota's Service Department. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 29, 2024

Quick, kind and knowledgeable staff! Thank you so much for reminding me of my complimentary care. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
May 01, 2024 -

Burnsville Toyota responded

Thank you for taking the time to leave a positive review, Kate! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 29, 2024

Always a positive experience. This visit was slower though. Shop was busier than normal. Service advisor was very easy to work with. More

by ANNmritzbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
May 01, 2024 -

Burnsville Toyota responded

Thanks for your great review, Ann. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 27, 2024

Good service, friendly agent, will definitely return for future service and/or possible purchase of a new car More

by BTESH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Apr 30, 2024 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 27, 2024

KEEP DOING WHATS YOUR DOING DON’T CHANGE ANYTHING IMPECCABLE FAMILY OWNED COMPANY GREAT MANAGEMENT More

by mwswisdom
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Report | Print
Apr 30, 2024 -

Burnsville Toyota responded

Thank you so much, for your unwavering support and for brightening our day with your kind words. We are truly grateful to have a community that is so supportive. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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