Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

Directions

By Type

1,494 Reviews of Burnsville Toyota

April 25, 2024

Burnsville is the best place to purchase and service your cars and trucks, I have recommended them to all my friends and family! More

by xiong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, DAS Admin, Brian Xiong, Nathan Dietz, Mike Quam, Mike Peterson, Neil Knutson, Sean O'Driscoll
Report | Print
Apr 30, 2024 -

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 24, 2024

Terrible service. The service writer yanks my door open is hard as he could. He then hangs on my door. I am not even sure if they changed the oil. They did not swap t More

by MUSTANGHORSEPOWER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The person who billed me was busy on her phone. , Mark Stibal
Report | Print
Apr 29, 2024 -

Burnsville Toyota responded

Hello, thank you for reaching out. We reviewed the surveillance videos from your most recent interaction with our advisor and believe you may have given the wrong store a review. Please contact me so we can discuss this further and ensure 100% satisfaction. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 24, 2024

The service department has always been excellent. They found the source of a persistent rattle in the exhaust system with a few well-placed rivets, rather than replacing a part which I had been wait More

by rjpeterso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Apr 26, 2024 -

Burnsville Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 24, 2024

Staff was friendly and welcoming when arrived. Service was great and they keep you updated. More

by bao_xiong08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Apr 26, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 24, 2024

Great service - Tyler is a rock star! I’ve been coming to Burnsville Toyota for all my car maintenance since I bought my.Camry in 2021 and will never go anywhere else. More

by stephen.clark63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Apr 26, 2024 -

Burnsville Toyota responded

Stephen, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 23, 2024

This is my second Toyota from Burnsville Toyota. I loved the Tundra, hope the Tocoma is the same. Chaz Oatis was our salesperson and did a wonderful job of pointing out what I needed to know. Than More

by joyceschmidt586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz Oatis
Report | Print
Apr 25, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Joyce. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 22, 2024

Very friendly and HONEST staff. Waiting areas is exceptional. Would highly recommend to anyone who drives Toyota More

by THEGETTYSBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names.
Report | Print
Apr 24, 2024 -

Burnsville Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 21, 2024

Service was very pleasant, the technology (video proof) and ability to pay on the email was amazing More

by KTAHIR1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Apr 23, 2024 -

Burnsville Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 21, 2024

Service has always been excellent,have been coming to Burnsville Toyota for years & that’s why I keep coming back. More

by BRIANANDERSON9511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
Apr 23, 2024 -

Burnsville Toyota responded

Brian, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

I was greeted with a smile as soon as I drove into the service isle. The service advisor, Cole, was very courteous and professional. The service that my vehicle needed was done on time, was not a penny mo More

by jimw-mn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Apr 23, 2024 -

Burnsville Toyota responded

Jim, Thank you for your review! I am glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let me know if you have any questions about the work that was done. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

1
...
19
20
21
...
150