Burnsville Toyota

Happy Customer! Set up an appointment online and stated issues. Reiterated issues upon arrival. Brought to The Original Pancake House nearby while we waited for auto Set up an appointment online and stated issues. Reiterated issues upon arrival. Brought to The Original Pancake House nearby while we waited for auto repair. What a wonderful surprise that was! Picked up after a little more than an hour. Everything fixed with a smile! No worries when I get my car fixed here. Honest and professional. What more can you ask for? More

Clean, quick service. This is the second service for my new Rav4 and it was as quick as the last time. It is always so clean at this dealership and I enjoy the pleasant wai This is the second service for my new Rav4 and it was as quick as the last time. It is always so clean at this dealership and I enjoy the pleasant waiting room where we are not stuffed into a small room. More

Excellent Honest Service! I brought my Prius in for service on the morning of 9/11/17. Prior to that I had done some research and discovered that in all probability it was a sh I brought my Prius in for service on the morning of 9/11/17. Prior to that I had done some research and discovered that in all probability it was a shield that had lost some clips after an oil change I'd had done there recently. Apparently that is not uncommon for that to happen with a 2010 Prius. Truthfully, after reading online forums about this problem what the cost would be, I was rather concerned for everyone seemed to be saying the entire shield would have to be replaced. I understand things break and that costs you but if it happened as a result of being serviced... I needed have worried. After looking at my car I was told it had lost some clips and that could have happened when the oil was changed. That it really can be a problem with the 2010. The shield was not damaged whatsoever, even though I had become aware of it because it started to drag. Whew! All that was needed was some replacement clips and my total bill came to $0.00. I asked if I should just make sure the clips get double-checked when my oil was changed and was told that would be a good idea. This was a situation where it could have been very easy to take advantage of the customer but I was dealt with fairly and honestly. Unlike the experiences of others, I was never made to feel like this was "my fault". Truthfully, I have had some bad experiences with other dealerships in the past and so I am rather hesitant to deal with them. My experience with Burnsville Toyota has convinced me that I can be confident that I will receive excellent and honest service and that means a lot. Thank you! More

Great Experience! Purchased a Sienna, great service from paperwork, to financing, to taking possession. Great selection of vehicles to pick from. Thank you Burnsvil Purchased a Sienna, great service from paperwork, to financing, to taking possession. Great selection of vehicles to pick from. Thank you Burnsville Toyota! More

great customer service Great new waiting lobby, loved the chocolate chip cookies and water, loved the large tv, especially loved the oversize leather chairs to relax while w Great new waiting lobby, loved the chocolate chip cookies and water, loved the large tv, especially loved the oversize leather chairs to relax while waiting. More

Always great! I was simply in for recall work on my Prius. The staff is always friendly and accommodating. ...........I love this dealership!! Always so friend I was simply in for recall work on my Prius. The staff is always friendly and accommodating. ...........I love this dealership!! Always so friendly. Always. More

Customer Service! Again I cannot say enough about your service rep Andy Vangrimsven. So thorough, polite, helpful and knowledgeable ! The BEST! He's a keeper . Thank yo Again I cannot say enough about your service rep Andy Vangrimsven. So thorough, polite, helpful and knowledgeable ! The BEST! He's a keeper . Thank you Andy! More

don't kow what you mean. My dashbord light indicated "air pressure". Your service advisor told me that I have a cut in my tire. Since the thread was really low, I decided to My dashbord light indicated "air pressure". Your service advisor told me that I have a cut in my tire. Since the thread was really low, I decided to buy 4 new tires, considering the Sale price right now. A mechanic showed me the tires that you have in stock, pointing out the date of the tire (I had asked for that). I had 3 of your people help me. They answered all of my questions. They wer curteous, and handles it all professionally and with a smile. I liked that a lot. More

Friendly and timely service I just dropped by (no appointment) and they got me in fairly quickly and out in a timely manner. They were very courteous and ordered a part for my I just dropped by (no appointment) and they got me in fairly quickly and out in a timely manner. They were very courteous and ordered a part for my recall as well. More

Service second to none It has been a no brainer that I continue my 10+ years of experience Burnsville Toyota. Whether it is Kathy selling cars or Andrew heading up the serv It has been a no brainer that I continue my 10+ years of experience Burnsville Toyota. Whether it is Kathy selling cars or Andrew heading up the service team. I have never been left wanting or let down. This dealership is outstanding! More