Burnsville Toyota

Courteous, knowledgeable efficiency One glides into the new spacious, spotless service center at Bunsville Toyota, and in no time at all one glides out. One is greeted in a friendly mann One glides into the new spacious, spotless service center at Bunsville Toyota, and in no time at all one glides out. One is greeted in a friendly manner; the car servicing (in this case 25.,000 miles) is completed swiftly and efficiently; there is a quiet and quick consultation; and a signature and some initials later one is driving away. So easy, so efficient. More

Trustworthy, courteous and quick! I love the new layout. Comfortable lounge and I love the cookies. Great customer service. Everyone was so friendly. Comfortable chairs and nice big sc I love the new layout. Comfortable lounge and I love the cookies. Great customer service. Everyone was so friendly. Comfortable chairs and nice big screen TV More

Personalized service, no appointment needed We came in for an oil change, without appointment. We were promptly greeted and told that the tech would be with us shortly. We also asked when our la We came in for an oil change, without appointment. We were promptly greeted and told that the tech would be with us shortly. We also asked when our last tire change was and we were shown our options for new tires. We always enjoy the coffee and cookies in the customer lounge. We waited about an hour, great time wait without appointment. We were told the job was done and the car checked out. The cashier was pleasant, scanned our coupon and we got the loyalty scan for a free oil change. We were given a free car wash code. The car wash was out of sync and did not wash our car. We went back in to get another code. A person came out to make sure that the wash was functioning properly. More

Excellent Service Jack was a great sales person and helped us find what we were looking for. Dorinda helped us get through the financing phase with ease. Jack was a great sales person and helped us find what we were looking for. Dorinda helped us get through the financing phase with ease. More

fast professional service After coming from a Ford dealership that had us waiting for a really long time, I was pleasantly surprised that Sean was able to assist me right away. After coming from a Ford dealership that had us waiting for a really long time, I was pleasantly surprised that Sean was able to assist me right away. Within minutes of arriving I was at his desk and he was asking me what I was looking for and before test driving anything he had me do the financials so I new exactly what my options were. He was professional and knowledgeable. After I made my decision and purchased my new Corolla, Sean even helped me set up some of the interior features and took the time to explain it to me. I highly recommend Burnsville Toyota for your next vehicle purchase. The entire staff was great to work with. More

Happy Customer! Set up an appointment online and stated issues. Reiterated issues upon arrival. Brought to The Original Pancake House nearby while we waited for auto Set up an appointment online and stated issues. Reiterated issues upon arrival. Brought to The Original Pancake House nearby while we waited for auto repair. What a wonderful surprise that was! Picked up after a little more than an hour. Everything fixed with a smile! No worries when I get my car fixed here. Honest and professional. What more can you ask for? More

Clean, quick service. This is the second service for my new Rav4 and it was as quick as the last time. It is always so clean at this dealership and I enjoy the pleasant wai This is the second service for my new Rav4 and it was as quick as the last time. It is always so clean at this dealership and I enjoy the pleasant waiting room where we are not stuffed into a small room. More

Excellent Honest Service! I brought my Prius in for service on the morning of 9/11/17. Prior to that I had done some research and discovered that in all probability it was a sh I brought my Prius in for service on the morning of 9/11/17. Prior to that I had done some research and discovered that in all probability it was a shield that had lost some clips after an oil change I'd had done there recently. Apparently that is not uncommon for that to happen with a 2010 Prius. Truthfully, after reading online forums about this problem what the cost would be, I was rather concerned for everyone seemed to be saying the entire shield would have to be replaced. I understand things break and that costs you but if it happened as a result of being serviced... I needed have worried. After looking at my car I was told it had lost some clips and that could have happened when the oil was changed. That it really can be a problem with the 2010. The shield was not damaged whatsoever, even though I had become aware of it because it started to drag. Whew! All that was needed was some replacement clips and my total bill came to $0.00. I asked if I should just make sure the clips get double-checked when my oil was changed and was told that would be a good idea. This was a situation where it could have been very easy to take advantage of the customer but I was dealt with fairly and honestly. Unlike the experiences of others, I was never made to feel like this was "my fault". Truthfully, I have had some bad experiences with other dealerships in the past and so I am rather hesitant to deal with them. My experience with Burnsville Toyota has convinced me that I can be confident that I will receive excellent and honest service and that means a lot. Thank you! More

Great Experience! Purchased a Sienna, great service from paperwork, to financing, to taking possession. Great selection of vehicles to pick from. Thank you Burnsvil Purchased a Sienna, great service from paperwork, to financing, to taking possession. Great selection of vehicles to pick from. Thank you Burnsville Toyota! More

great customer service Great new waiting lobby, loved the chocolate chip cookies and water, loved the large tv, especially loved the oversize leather chairs to relax while w Great new waiting lobby, loved the chocolate chip cookies and water, loved the large tv, especially loved the oversize leather chairs to relax while waiting. More