Burnsville Toyota

I bought a new car from them on May 21, 2024. I was asked several times after I told them once that I was going through my own bank for financing. They kept insisting to go through Toyota financi I was asked several times after I told them once that I was going through my own bank for financing. They kept insisting to go through Toyota financing. And I kept telling them I was going through my own bank. I felt harassed by this. I think next time they can keep their mouth shut just let the person finance through whoever they want to. I also had an appointment at 3 o’clock to pick up the car. It was never passed to anyone. So when I got there, they didn’t know I was coming. I also felt that when I went to a car that was less in Price they were a little bit cold to me after that. Would I buy through them again probably not. They also gave me a very low trade-in for my car. I bought my car there three years ago. It had dings at the time it was used. So when they took it out for a test drive and looked at it they told me I’d had dings. . Well, yeah, it had dings three years ago, but it was OK for them to charge me $25,000 for the price of it. Three years later, it’s only worth $8000. I believe this was a rip off. But I traded with them. So that’s on me. More

Tyler was very helpful. He has helped me before and I appreciated his service again He has helped me before and I appreciated his service again More

The service center was very acceptable. Duration of service was much longer than quoted by intake person. Duration of service was much longer than quoted by intake person. More

Good listening and explaining as well walked with me through untill l got what I wanted through untill l got what I wanted More

My appointment was at 12:30pm. It was around 2 before it was done. To me it seems too long to wait. If I had just dropped in then a big delay would be understandable. For an ap It was around 2 before it was done. To me it seems too long to wait. If I had just dropped in then a big delay would be understandable. For an appointment, 90 minutes seems too long. All personal interactions with employees was great. More

I have always liked the whole service experience at Burnsville Toyota. The quality of everything is top notch. I don't even whine when I have to pay the bill. LOL. Burnsville Toyota. The quality of everything is top notch. I don't even whine when I have to pay the bill. LOL. More

Very professional. Thorough. Walked me through the steps in the process for servicing my Highlander. No surprises. Thorough. Walked me through the steps in the process for servicing my Highlander. No surprises. More

Know what he is doing. Educated, helpful and kind. Friendly and professional. Thanks see you again Educated, helpful and kind. Friendly and professional. Thanks see you again More

Staff were friendly, knowledgeable, listened, quickly diagnosed and solved my car's issues. Every visit has been first-rate. Better than Chicago dealership. Great!!! diagnosed and solved my car's issues. Every visit has been first-rate. Better than Chicago dealership. Great!!! More

Fast sign in and service. Jason was friendly. I like the convenience of the waiting area. Jason was friendly. I like the convenience of the waiting area. More