Burnsville Toyota

Very freindly people and not pushy. Everybody was nice and not the pushy type you see at independent service shops. Quick, easy to get in. Not looking to get every dollar out of you duri Everybody was nice and not the pushy type you see at independent service shops. Quick, easy to get in. Not looking to get every dollar out of you during the visit, just what you want or need. More

A Customer for Life! My last visit to Burnsville Toyota was the best experience I have had over the many years I have done business there. In my opinion, Kathy Lewis is My last visit to Burnsville Toyota was the best experience I have had over the many years I have done business there. In my opinion, Kathy Lewis is best of the best when it comes to making the customer feel like the most important person there, is able to answer or find the answer to any question asked, and most importantly, made the whole experience fun, like it should be! Burnsville Toyota always has what I am looking for at a reasonable price, therefore I am a customer of theirs for life! Keep up the good work!! More

15000 mile check Excellent, friendly service. Was in and out quickly - before the estimated completion time. I had a need for touch up paint and was shown the way to Excellent, friendly service. Was in and out quickly - before the estimated completion time. I had a need for touch up paint and was shown the way to the parts department. Parts department was efficient and friendly. More

Warranty replacement Car brought in for mandated warranty work, done in acceptable time frame plus made aware of a potential problem with the battery but may not require r Car brought in for mandated warranty work, done in acceptable time frame plus made aware of a potential problem with the battery but may not require replacement. More

Honest talk I was informed of what the car needed as things came up, it was well explained, and there was never any pressure. The cost was always told and the wor I was informed of what the car needed as things came up, it was well explained, and there was never any pressure. The cost was always told and the work was done only as I agreed to. I like this honesty. More

Great service I bought a Sienna from them in 2016. It was a good experience with much of the work done before I came in so there wasn't a bunch of hanging out at t I bought a Sienna from them in 2016. It was a good experience with much of the work done before I came in so there wasn't a bunch of hanging out at the dealership! Each service visit has been professional, done timely, and the service reps and techs have been fabulous about noting the state of everything and giving me a heads up on what to expect at the next service visit. More

One year service handled in a very professional way. As always my experience with service at Burnsville Toyota was excellent. The copies and coffee weren't bad either. Pleasant waiting room. The wait tim As always my experience with service at Burnsville Toyota was excellent. The copies and coffee weren't bad either. Pleasant waiting room. The wait time was well within reason. More

Oil change, tire rotation, new air filter The young man who helped me was courteous and polite. He was a very pleasant young man. He treated me respect and knew what he was doing. The young man who helped me was courteous and polite. He was a very pleasant young man. He treated me respect and knew what he was doing. More

Good people/fair dealing Nice people with fair deals; no hassles and no pressure. Good selection of cars and willing to search for just the right one. I would go back; In fact Nice people with fair deals; no hassles and no pressure. Good selection of cars and willing to search for just the right one. I would go back; In fact I did. More

I had my front brakes repaired. My brakes had unusual sound that concerned me, so I took it in to burnsville toyota to have them checked and found that my front discs brakes needed t My brakes had unusual sound that concerned me, so I took it in to burnsville toyota to have them checked and found that my front discs brakes needed to be repaired. I was told it would take about one hour and thirty minutes which sounded good to me. They repaired the front brakes and I now feel more secure when driving our car. One thing that I miss from modern day service is, vacuuming out of front floor mats. After spending all most $400.00 it would give the customer a nice feeling to see a clean front floor mats when they get into their car. That is something that used to be a standard service some years ago, along with washing the windshield. You have no idea how nice that would make the customer feel. After spending that much money we need to see something visual I hope those days are not gone forever. It is just something extra in the way of great service . Thank You, now now you have something to word on. Lyle Gesche gesche2@msn.com More