Burnsville Toyota

Fast service. Shannon was very helpful. When I arrived at dealership, one of the mechanics (possibly lead mechanic) told my advisor Shannon Oleson that it may take hours before a driller was When I arrived at dealership, one of the mechanics (possibly lead mechanic) told my advisor Shannon Oleson that it may take hours before a driller was available to work on my car. My rear license plate had to be removed. and replaced by a new plate. The screw that was in the plate was stripped, and needed to be drilled out. Advisor Shannon Oleson told me he would all possible to get my vehicle serviced as soon as possible, and he did. He was very helpful and friendly at all times. More

Excellent service Andrew was a very knowledgeable service tech who listened to the issues I was having and diagnosed the problem immediately. The issue was quickly fi Andrew was a very knowledgeable service tech who listened to the issues I was having and diagnosed the problem immediately. The issue was quickly fixed and I was in and out of the dealership in 30 minutes! More

Fantastic Service Department! This was my first time ever coming in for Toyota Service and I had no idea what to expect. Everyone was extremely helpful and friendly from start to This was my first time ever coming in for Toyota Service and I had no idea what to expect. Everyone was extremely helpful and friendly from start to finish. The waiting area is phenomenal and I was so pleased to have a work surface to make good use of the time along with free Wi-Fi. The fresh baked cookies were a pleasant and unexpected touch and I was delighted to be in and out within an hour. (I actually wouldn't have minded staying longer since the waiting area is so comfortable and the staff is so wonderful.) More

The best service I’ve had in a very long time. Trent was awesome. Do not lose him!! He was friendly, respectful, and knowledgeable in all areas, and he kept me updated on the progress of my service Trent was awesome. Do not lose him!! He was friendly, respectful, and knowledgeable in all areas, and he kept me updated on the progress of my service More

Loved the service As much as I want to say, I will make this short and simple. I absolutely loved the services you guys provided and the one main thing that pulled me i As much as I want to say, I will make this short and simple. I absolutely loved the services you guys provided and the one main thing that pulled me in was the sincerity of Jason the service consultant. He came over with a beautiful smile and he looked like he was just more than happy to help me and everyone else. Honestly, it’s people like him that make me want to come back to this specific dealer. The services were great but the customer service was just perfect. Thank you Jason Colby! More

Good customer service for oil change. Quick service. Offered ride to another location if I didn't want to wait. Checked brakes & were able to complete needed work during oil change appoin Quick service. Offered ride to another location if I didn't want to wait. Checked brakes & were able to complete needed work during oil change appointment. More

Fast and easy Great place to do business. Fast and efficient. I love the free car wash, although it could be updated. Jason was very pleasant to work with and he Great place to do business. Fast and efficient. I love the free car wash, although it could be updated. Jason was very pleasant to work with and he had such a good personality. Very professional. More

Honest and fast For years I have had a negative attitude about service at dealerships until I purchased by first Toyota (I believe it was a '97 Avalon) Since becomi For years I have had a negative attitude about service at dealerships until I purchased by first Toyota (I believe it was a '97 Avalon) Since becoming a widow having to deal with a car, I have trusted Burnsville Toyota to be honest and upfront with all my car service. Thank you so much. More

Great service center I was very happy with the service on my Tacoma and was treated like I was important to the service representative Trent that helped me. Speed of servi I was very happy with the service on my Tacoma and was treated like I was important to the service representative Trent that helped me. Speed of service was quick especially since they checked on 2 outstanding recalls on my truck. Everything was good with my truck. The cashier that helped me was very pleasant and nice to me also. More

Quick and responsive. Jason was excellent to work with! He got my RAV 4 in quickly and made a timely recommendation for a new battery, which I had installed. The new f Jason was excellent to work with! He got my RAV 4 in quickly and made a timely recommendation for a new battery, which I had installed. The new facility is much improved from when it first opened. More