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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

April 19, 2023

Did not have all the parts replaced on the glove compartment. Had to reassemble when I got home More

by JMPORTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Apr 21, 2023 -

Burnsville Toyota responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2023

Great-fantastic-knowledgeable - took time and showed us all of the great things about our new toyota, We will buy our next car from Burnsville Toyota More

by JUDYFLYGARE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Marsh
Apr 21, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 19, 2023

Nolan had provided excellent customer service by keeping me updated along with providing a video on what type of service they did. Great service More

by ROACHJOAN622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Christy
Apr 21, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2023

Great service. Very knowledgeable staff. Very helpful. I had questions about a vehicle because my car was having issues and they had what I needed in stock. More

by ixianfiddlekat1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Apr 19, 2023 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 17, 2023

Got a brand new Rav4 from Tyler and he was great. Would buy another vehicle from him. More

by andylinaman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Apr 19, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 17, 2023

Very caring and wanted me to find the vehicle for MY needs not just whatever was the most expensive! More

by ShelbsHartman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon, Caio Evangelista
Apr 19, 2023 -

Burnsville Toyota responded

Shelbs, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 17, 2023

Tyler is a total pro and very knowledgeable! I would highly recommend him to all of my family and friends and will definitely use him again in the future! More

by Michaelj.Moran5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Apr 19, 2023 -

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 08, 2023

Josh in sales was great. Follow up from the back end was beyond terrible! They lied about Toyota certification and after 2 months we still have not received our second key! G More

by cabinlife4now
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh in sales was excellent! , Michelle Leick, DAS Admin
Mar 09, 2023 -

Burnsville Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 12, 2023

I have been a loyal customer for almost 7 years and I must say the service in the service department has went way down since Covid. I took my car in to get an oil change and the service was subpar at bes More

by Brianna H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names
Feb 14, 2023 -

Burnsville Toyota responded

Brianna, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 27, 2022

After my Sat. afternoon with NO FINANCE PERSON THERE, and reading all the negative reviews, this dealership should be dissolved & replaced with a Mitsubishi one. More

by R.L.D.
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
DAS Admin
Dec 29, 2022 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Dec 29, 2022 -

R.L.D. responded

What good would it do? You Toyota dealers are lazy snobs! See my Inver Grove Toyota review. Besides, I bought a '22 Mitsubishi. They financed me in an hr.!

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