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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

April 20, 2023

We came in looking for a Highlander. Tyler greeted out outside and was very professional. No pressure. We will be back again. More

by dayerikabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Matt Christiansen
Report | Print
Apr 24, 2023 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 20, 2023

I was very impressed with the videos and information sent to me by the Automotive Technician Hanh Vo. Working with the staff and maintenance personnel at Burnsville Toyota has been a pleasure. More

by HOWARD.LUNDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanh Vo, Sean O'Driscoll
Report | Print
Apr 24, 2023 -

Burnsville Toyota responded

Howard, thank you for sharing this great feedback with us. I feel our service department is what makes Burnsville Toyota special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2023

Tyler knows his vehicles and is easy to work with. A very pleasant experience when we bought our pickup More

by mark56649
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Report | Print
Apr 21, 2023 -

Burnsville Toyota responded

Mark, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 19, 2023

cabin air filter failed. They didn’t replace it they should have. I did it More

by jeannedouglas1831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Apr 21, 2023 -

Burnsville Toyota responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2023

Delightful experience as usual. Part was in stock and the work completed much faster than expected. Waiting area comfortable with leather recliners and fancy coffee gratis. More

by weeksj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Apr 21, 2023 -

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2023

Did not have all the parts replaced on the glove compartment. Had to reassemble when I got home More

by JMPORTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Apr 21, 2023 -

Burnsville Toyota responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2023

Great-fantastic-knowledgeable - took time and showed us all of the great things about our new toyota, We will buy our next car from Burnsville Toyota More

by JUDYFLYGARE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Marsh
Report | Print
Apr 21, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 19, 2023

Nolan had provided excellent customer service by keeping me updated along with providing a video on what type of service they did. Great service More

by ROACHJOAN622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Christy
Report | Print
Apr 21, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2023

Great service. Very knowledgeable staff. Very helpful. I had questions about a vehicle because my car was having issues and they had what I needed in stock. More

by ixianfiddlekat1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Report | Print
Apr 19, 2023 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 17, 2023

Got a brand new Rav4 from Tyler and he was great. Would buy another vehicle from him. More

by andylinaman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Report | Print
Apr 19, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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