Burnsville Toyota

Your warranty isn’t worth the paper it’s printed on! I’ve bought 4 vehicles at your dealership and to be treated as I was? Game over! I’ve bought 4 vehicles at your dealership and to be treated as I was? Game over! More

I know they were short staffed for mechanics. I had an appt for 7:30, work completed after 3 hours. It was a bit of a wait. I had an appt for 7:30, work completed after 3 hours. It was a bit of a wait. More

Great service, really patient, try his best to help you find what u need. Will be back with Tyler’s business find what u need. Will be back with Tyler’s business More

great quick great service would highly, recommend. can't wait to return why do i need a min of words?? This is BS part can't wait to return why do i need a min of words?? This is BS part More

As a result of lighter than usual morning traffic I arrived early for my appointment. Not a problem, they got me checked in and got things started. Quick and easy and done in a very reasonable amount o arrived early for my appointment. Not a problem, they got me checked in and got things started. Quick and easy and done in a very reasonable amount of time. The video from the technician doing a walk around and explaining the services and checks performed was awesome! More

Tyler did a fantastic job informing me on what was done and what needs to be done and what needs to be done More

It was a good experience. My questions were answered and I appreciated Jason’s honesty on the availability of their Hybrid vehicles My questions were answered and I appreciated Jason’s honesty on the availability of their Hybrid vehicles More

Purchased a new car. Many items were gone over but no one went over how to access the radio or navigation. I finally figured out the radio after a very long time but am Many items were gone over but no one went over how to access the radio or navigation. I finally figured out the radio after a very long time but am still working on trying to figure out navigation. Rick Kissner did a very good job as did Eber Escobar. There is a lot to learn with a new car so I am sure it was just overlooked. More

I met Amador at my 15k mile service. At this appointed, I had mentioned to him to see if they can fix my very squeaky driver's side visor. He went to talk with a manager and came back. At this appointed, I had mentioned to him to see if they can fix my very squeaky driver's side visor. He went to talk with a manager and came back. He told me that, the manager said it must be a wear and tear situation, which I DID NOT agree with. I said to him, "how can it be wear and tear? My car has 15k on it? I don't agree with that." He ended up going to talk to a manager again, who agreed that they will/can replace the part, but they don't have the part on hand. They can order the part, but I will have to come in to get it replaced. Amador told me that they will give me a call when the part is there. I never got a call. My 20k mile service was due and I called to make an appointment to get my service done. I knew the service department never gave me a call saying that my visor was there. Therefore, I double checked when I called to make my 20k appointment to see if my visor part was there before coming in (because I live a approximately 25+ miles away) to just get my service and the oil change done at the same time. I was transferred to the Parts Dept where I was told that NOTHING was on file about a visor being ordered for me. If you want to hear the rest of my story, because this will a long paper...I'd rather someone just follow up. I know Burnsville Toyota can find my phone number. Pheng More

Work done on time as promised. Good communication and setting expectations with me. Good job! Good communication and setting expectations with me. Good job! More