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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

April 29, 2023

Great service, professional employees. Easy to schedule service and easy drop off and pick up. Nice waiting area More

by EVIE7914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
May 02, 2023 -

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 27, 2023

Tyler was wonderful in helping us find the perfect car! Everyone at the dealership was helpful More

by Browan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
May 01, 2023 -

Burnsville Toyota responded

Thank you for this amazing review, Browan! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 27, 2023

They’re good service and Nice people that why I am coming Hopkins mn ok More

by Idiris Ereg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Cole Mitchem, Jason Colby, Tyler Johnston
May 01, 2023 -

Burnsville Toyota responded

Idiris, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 27, 2023

Great to work with! Highly recommend! Made the process very easy. Will be back. Thank you Tyler. More

by jrowan010709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
May 01, 2023 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 27, 2023

After having our Toyota laid up for 3 months with a local mechanic who attempted to diagnose and repair and then charged us without fixing the issue, your staff diagnosed the issue and fixed it within a few More

by JRWHIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
May 01, 2023 -

Burnsville Toyota responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 27, 2023

Service is in the details and communication. Drive into the service Bay Area and get out of the vehicle. Service people see us, but no one comes out to ask us why we are there. Go into the gl More

by brgriff58
Recommend Dealer
No
Employees Worked With
Jason Colby
May 01, 2023 -

Burnsville Toyota responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 27, 2023

I was referred to Tyler from a friend. Tyler was amazing to work with with. He guided me in the process of buying my first car from the dealership. I highly recommend you come see Tyler! More

by savie_16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Matt Christiansen
May 01, 2023 -

Burnsville Toyota responded

Savie, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 26, 2023

It was easy to make an appointment to test drive a vehicle. The car salesman who helped us was great. Overall a good experience. The length of time that it takes to purchase a vehicle needs to be sho More

by marisawendland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martinez, Kevin Xiong, Matt Christiansen
Apr 28, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 25, 2023

Tyler was amazing. We drove a few Rav4! Tyler was very kind and answered a lot of questions on features. Dominic did our paper work. He was fast and efficient. They bot More

by mjdavis_03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Dominic Martinez
Apr 26, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 25, 2023

Great understanding and commitment to understanding my needs and understanding of my situation of my income. More

by BJ Vang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Kevin Xiong
Apr 27, 2023 -

Burnsville Toyota responded

BJ, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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