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Burnsville Toyota

Burnsville, MN

4.4
1,495 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,495 Reviews of Burnsville Toyota

May 26, 2024

Oil change for a 2010 Prius was quoted at $106. 00. xxx is wrong with you people. Luckily Tyler gave me $20 off. And your carwash sucks. But Tyler was Awsome. I know it’s not his fault you want More

by CHRISJULIAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk people were great, Tyler Johnston
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for your feedback, Chris. We appreciate you taking the time to share your experience. We're glad to hear that Tyler provided great service during your visit. We'll definitely take your comments into consideration, and we value your input. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you better in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

I didn't have an appointment, but was given service right away. Everyone was very nice! More

by Prius girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with Burnsville Toyota. We are delighted to hear that you received prompt service and encountered a friendly team. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

Always an excellent experience. Please commend Tyler, Nolan Christy and Jason Colby for outstanding customers service. New door edge guards look great. Scott Litzer did a great j More

by 19sjb91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Christy and Scott Litzer., Jason Colby, Tyler Johnston
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May 29, 2024 -

Burnsville Toyota responded

Thank you for the wonderful review! We are thrilled to hear about your excellent experience at Burnsville Toyota. Tyler, Nolan, and Jason will be commended for their outstanding customer service. It's fantastic to know that Scott was able to assist you with the new door edge guards and guide you on the installation process. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Quick help with getting my key programmed. I appreciated their help. Very comfortable waiting room. More

by MKMYRMEL
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for your positive review! We are glad we could assist you quickly with programming your key. We're pleased to hear that you found our waiting room comfortable. We look forward to serving you again in the future at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Needed to wait a long time to get car due to unavailability. But once it came it everything went smoothly More

by steve_paula_peterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Matt Christiansen
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for the 5-star review, Steve. We appreciate your patience while waiting for your car. We're glad to hear that once it arrived, everything went smoothly. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to Burnsville Toyota. We value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 25, 2024

The salesperson was super helpful and responsive throughout the process. She could not have done more More

by careplan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janeah Hanson
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for the kind words! We're delighted to hear that our salesperson provided you with exceptional service. Your satisfaction is our priority at Burnsville Toyota. We look forward to assisting you again in the future! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 25, 2024

I’ve been a Burnsville Toyota customer since 2006 and I wouldn’t consider purchasing or servicing my vehicle anywhere else. Tyler is genuine and Wonderfully attentive. All workmanship from lube to full More

by maiwayalways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby, Tyler Johnston
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for being a loyal Burnsville Toyota customer since 2006! We appreciate your kind words about Tyler and our techs. It's great to hear that you trust us for all your vehicle needs. We look forward to serving you again in the future. Thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Convenient and knowledgable. Easy to make an appointment and their time estimates are usually spot on. More

by MARKTAVERNA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you, Mark, for your kind words and excellent review! We are thrilled to hear that you found Burnsville Toyota to be convenient, knowledgeable, and efficient. We truly appreciate your recognition of our appointment process and accurate time estimates. We look forward to serving you again in the future and thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

It’s best dealer for ever so thanks and will there next time soon as possible More

by AXMEDQADAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for the glowing review! We're thrilled to hear that you had such a positive experience with us at Burnsville Toyota. We can't wait to welcome you back on your next visit. See you soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Good job done okey for nest time perfect and excellent customer service i will always More

by Odoiharry59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken
Report | Print
May 29, 2024 -

Burnsville Toyota responded

Thank you for the kind words and the 5-star rating! We are delighted to hear that you had a perfect and excellent customer service experience with Burnsville Toyota. We look forward to welcoming you back in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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