Burlington Subaru

Great experience overall. Crystal was very helpful and honest! I really enjoyed chatting with her, and her expertise in terms of cars was evident. I highly recommend both her and the dealership! honest! I really enjoyed chatting with her, and her expertise in terms of cars was evident. I highly recommend both her and the dealership! More

My mom and I actually went to freedom Nissan and it was bad experience. Went to Burlington Subaru and they changed it around and gave me everything that I was looking for. Thank you Burlington Subaru and bad experience. Went to Burlington Subaru and they changed it around and gave me everything that I was looking for. Thank you Burlington Subaru and Thank you Mike Dykstra for the excellent service that you have us. 5 stars all around! Go to Burlington Subaru again and refer someone to there? I say yes! Thank you again. Josh Moody. More

I have had Subaru's for only 5 years. There was no question as to which dealership I would approach when I decided to buy another one!! The Service folks at this dealership are outstanding. All of t question as to which dealership I would approach when I decided to buy another one!! The Service folks at this dealership are outstanding. All of them go out of their way to accommodate customers. They are friendly, courteous, and just plain nice folks. We purchased our first vehicle from a man that got promoted. I decided to use Michael Dykstra second time around because he was not pushy or obnoxious - real turn offs for me. He was patient, informative, and he has a wonderful sense of his customer!! This dealership may not be the largest in the nation, but who ever did the hiring has a wonderful sense of people that can work with all types of personalities. More

Amazing experience! I came in to buy a quality used car for my son. We found the perfect car thanks to Mike! we came in a little late and wasnt expecting to drive home with a car, but they stayed late to g for my son. We found the perfect car thanks to Mike! we came in a little late and wasnt expecting to drive home with a car, but they stayed late to get us in the road. Needless to say, my son was grinning the whole way home. I look forward to the next car!! ;) More

I live in a remote area so found it easier to begin my car buying experience on-line and over the phone. Of the three dealers I spoke with Wade offered me the best price and had an impressive knowledge o car buying experience on-line and over the phone. Of the three dealers I spoke with Wade offered me the best price and had an impressive knowledge of his inventory. I was anxious that after making the trek to the dealer I would experience a "bait and switch" and the numbers spoken over the phone may not be honored. Wade was true to his word and very aware of the finances we previously discussed-he would often reference that discussion which was comforting. Most impressive was that I actually received a better deal that I'd anticipated. I found Wade to be extremely knowledgeable about the vehicle and if he did not know the answer to a question he made sure to get the answer for me. I really appreciated his patience and understanding while he was teaching me about the Bluetooth portion of the dashboard because I often struggle with "IT" stuff. Never did Wade appear anxious or distracted during our interaction even though it was an obviously busy day and he was juggling other customers. He was very conscientious about ensuring I understood each step, was methodical in his work- folding all the documents perfectly in half and placing them in the folder-I even left knowing what my new car insurance premium would be! Most importantly Wade had a nice sense of humor and we had some great laughs which is something I have never done while buying a new car. I absolutely loved the experience once I got over the "this is too good to be true" feeling. At this point I will never go anywhere else to buy a car and have already told a handful of friends how lucky I feel to have found Wade and Burlington Subaru. Thank you so much!!!!! More

Best car buying experience to date!!! I called the dealership and spoke with Michael (Dykstra) who immediately figured out what I was looking to do with my trade in and understood completely my time c dealership and spoke with Michael (Dykstra) who immediately figured out what I was looking to do with my trade in and understood completely my time constraints and financial situation! We arranged a time for me to test drive and like he had promised there were two vehicles ready for me to try! I felt like Michael understood my financial concerns and was honestly trying to get me the best deal possible-which he did! Michael Dykstra was professional,friendly, honest, straight-forward, and super knowledgeable about the vehicles he is selling--all with a sense of humor--I can't forget his patience--I wasn't the most decisive customer. Once we made the deal I was driving away in an hour and a half--so thanks to Steve and Rich for helping facilitate that!!! I will recommend Michael Dykstra and this dealership over and over!! Thank you!! More

Burlington Subaru has a wonderful sales team. They really helped us find a way into the perfect car. I highly recommend asking for Beth Grady. really helped us find a way into the perfect car. I highly recommend asking for Beth Grady. More

I have purchased a lot of cars over the years, not only for me but on behalf of family members as well. Not that I particularly enjoy the process, I just want to make sure that a fair deal is reached. I ha for me but on behalf of family members as well. Not that I particularly enjoy the process, I just want to make sure that a fair deal is reached. I had perhaps the best buying experience ever with Chris Tetreault and Burlington Subaru. Chris was knowledgeable, friendly and perhaps most importantly to me, not too pushy. Many of the cars that I have purchased the past twenty plus years have been in Massachusetts as pricing is usually better there. Though I could have done better in Mass, I'm glad to report that we negotiated a good price. So I was happy not only to keep my business in Vermont but to avoid the trip to Mass to make the purchase, as well. More

We decided to switch from a luxury European car to a Subaru. Our research led us to try the new Outback wagon. After researching five Subaru dealers we decided to take our business to Burlington Sub Subaru. Our research led us to try the new Outback wagon. After researching five Subaru dealers we decided to take our business to Burlington Subaru. Our final choice was based primarily on the high level of professional service and knowledge exhibited by the staff. Chris Tetreault was patient and showed a great depth of knowledge about our new Outback wagon. He explained each feature of the vehicle with enthusiasm and answered all of our questions to our satisfaction. Steve Kelson answered our questions on the financial aspects of our transaction in a forthright manner. Steve also quickly located the color and model we wanted. Diana Langlois provided tremendous assistance with the paperwork required for registering our new car. Chris, Steve and Diana have followed up on several occasions to make sure our experience with Burlington Subaru was going smoothly. As for our new Outback? So far we love it. Plenty of room for grandkids, bikes, luggage, and pets. With folks like Chris, Steve and Diana and all of the staff at Burlington Subaru, there’s a good chance we will be repeat customers. More

This was by far the best "car buying" experience that we have ever had. It was truly refreshing to deal with Jen Gazzola. She is very knowledgable about the vehicle that we purchased. experience that we have ever had. It was truly refreshing to deal with Jen Gazzola. She is very knowledgable about the vehicle that we purchased. She is also very genuine and straightforward with the information, making sure all our questions were answered. We really appreciated the "no pressure" sales atmosphere and the timely responses to our car search questions. Finally, we appreciated the scheduling accomadations that were made for "our" convenience in picking up our new vehicle. It was also easy to speak with Terry Light over warrantee offers, again with no pressure and again at our convenience. We were very impressed with the experience and would highly recommend Burlington Subaru. More