Burlington Subaru
Burlington, VT
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211 Reviews of Burlington Subaru
If you are seeking an absolutely no pressure car purchasing experience, I recommend heading to see Mike at Burlington Subaru. From the first contact, which was by phone, I found Mike to be a great purchasing experience, I recommend heading to see Mike at Burlington Subaru. From the first contact, which was by phone, I found Mike to be a great listener who really knows how to put a customer together with a vehicle which will meet their needs - functionally and financially. I'd visited a couple of other Burlington dealerships before getting to Subaru, and my experience at one of them was horrible enough that even if I'd wanted the car they offered, I wouldn't have done business with them. In contrast, it was Mike at Burlington Subaru that really became the greatest selling point for me. That said, I am also very happy with the car I am leasing. I would head back to work with Mike and get another Subaru no question! More
We are on our 5th lease from Burlington Subaru and it is because of Chris Cassidy! We have come to trust Chris' expertise on what cars will meet our needs, whether for us or our young adult drivers. We have because of Chris Cassidy! We have come to trust Chris' expertise on what cars will meet our needs, whether for us or our young adult drivers. We have never had anything but extremely helpful, friendly service from Chris and wouldn't go to anyone else for a car. He goes above and beyond to meet our requests and to help us get exactly the price and car we want. More
Well first let me say that Crystal Careau is an Well first let me say that Crystal Careau is an exceptional professional and fun!! I have been enjoying driving Subaru cars for twenty years or Well first let me say that Crystal Careau is an exceptional professional and fun!! I have been enjoying driving Subaru cars for twenty years or so in winter, never been stuck, late for work, in a wreck or in a ditch and have always made it up the hill to the trailhead or ski area and back without difficulty. I have owned Chevrolet, Dodge and Toyota but Subaru is the best value in cost per mile, by far. I have just traded in my Impreza for a new 2014 Crosstrek XV Hybrid and I am loving it! I had been hoping Subaru would create a Hybrid vehicle so I was super excited to hear from Crystal at Burlington Subaru about the new ones coming in. They had exactly the car I wanted and made the trade completely satisfying - met all my requirements for financing and exceeded my expectations. The car is my 7th Subaru, my first Hybrid and super fun to drive. It is quiet, sporty, comfortable and gets better than 30 MPG. The professionals in the service and parts center are friendly and helpful, the business manager is efficient, no nonsense, no pressure and I have only good things to say! I am looking forward to many years of incredible adventures and everyday driving with this awesome vehicle! – Thanks Crystal! More
My first encounter with Subaru was when I bought my 2003 Forester. Sales and service were and still are fantastic. Subsequently my grandson entered their drive for excellence in 2008.He won a car which he s Forester. Sales and service were and still are fantastic. Subsequently my grandson entered their drive for excellence in 2008.He won a car which he still drives. My 2003 Forester(which I loved) I gave to my granddaughter for college. In April I purchased my 2014 Forester and this week my husband bought his 2014 Forester.We are a Subaru family and I can't thank them enough for their service to the customer.Fantastic dealership!!!! More
Crystal and the sales team at Burlington Subaru provided me with a very easy, stress-free car buying experience. Not only was I contacted by phone regularly throughout my decision process, reassuring me of me with a very easy, stress-free car buying experience. Not only was I contacted by phone regularly throughout my decision process, reassuring me of my importance as a customer, but when it came time to pick up my vehicle I was accommodated fully. Crystal was kind enough to work with MY schedule and come back to the dealership after her scheduled day had ended to meet me and get me into my new car so that moment of the first drive could come even sooner. Burlington Subaru has my heart and my recommendation, few businesses that I've patronized have made me felt as important or appreciated. Two thumbs up! More
Burlington Subaru was by far the best of the 4 dealerships that I went to when looking to buy my new car. Michael Dykstra was very professional, honest, knowledgeable and most importantly patient dealerships that I went to when looking to buy my new car. Michael Dykstra was very professional, honest, knowledgeable and most importantly patient with me during the entire process. He made sure I was fully satisfied with my purchase, took the time to explain everything and even set up the Bluetooth for me! I highly recommend Mike and Burlington Subaru as my experience was excellent and I'm looking forward to purchasing my next vehicle from them! More
Just got our new 2014 Subaru Outback. Chris Cassidy has now sold us 3 Outbacks, and we have been extremely pleased with all of them. Chris made our whole experience wonderful. He has always gotten us the b now sold us 3 Outbacks, and we have been extremely pleased with all of them. Chris made our whole experience wonderful. He has always gotten us the best deal possible. Chris has always been there to answer any of our questions. We recommend Chris to any friends and family members who are looking to buy a Subaru. We are now permanent members of the Subaru family. More
Great experience from the beginning to end. I started the process with online chat. I stated what my girlfriend and I needed and wanted in a vehicle and briefly touched on financing. The online rep was very process with online chat. I stated what my girlfriend and I needed and wanted in a vehicle and briefly touched on financing. The online rep was very informative, and helpful. I had to hit the road, so the chat was ended quickly. I was impressed when I received a call from Michael shortly after to follow up on the chat that I had with the Internet rep. I spoke with him briefly, and ended the conversation with intentions to fill out an online application for financing. Later that evening things came up and I didn't get around to it. I found myself browsing their inventory at their dealership the next day with my girlfriend and two young children. Coincidently, I received a call from Michael at the same time. After I told him where I was, he quickly came and greeted us outside. We narrowed down our interests to two vehicles. Right away, we had our children inside the suv's and on the road for a test drive. After choosing one of the two vehicles we were quickly on our way to working out numbers. After a hassle free compromise, we were on our way to working on an approval. We left to attend a party for the daycare our children go to in our own vehicle without being pressured to stay, or pushed into their vehicle. Shortly after leaving we received a call from Michael regarding the approval. My girlfriend and I attended the party and returned. The paperwork was fully discussed efficiently, and quickly. Michael made the time fly. Everything was full disclosure. No pressure from sales, or management. Very accommodating to our children providing crayons and paper to our daughter to keep her entertained. I would recommend this dealership, and Michael to anybody looking for a similar experience of ease, honesty, and satisfaction. Great job! Needless to say, we will be going back to Michael at Burlington Subaru for all of our future automotive purchases, and recommending others to do so as well. More
Michael was great! He was professional, friendly and extremely helpful. Overall this was one of the best car shopping/purchasing experiences I've ever had. extremely helpful. Overall this was one of the best car shopping/purchasing experiences I've ever had. More