Burlington Subaru

Michael Dykstra exceeded my expectations I recently purchased my first new car and had the pleasure to work with Michael Dykstra at Burlington Subaru. Michael went above and beyond to make su I recently purchased my first new car and had the pleasure to work with Michael Dykstra at Burlington Subaru. Michael went above and beyond to make sure I had everything I needed to make a decision on my first car. I felt that he genuinely cared about making sure I was happy with my purchase and never pressured me into a sale or features/options I didn’t need or want. He was honest, informative, and exceeded my expectations on customer service. Michael was always available to answers my questions and was extremely patient with me throughout the whole process. I could not have asked for a better experience purchasing my first car. I recommend Michael to anyone looking for a pressure-free, positive car buying experience. I will definitely purchase another car from Michael and will no doubt be recommending him to anyone I know in the market for a vehicle. More

I have NEVER had someone speak to me the way Mr. Houston spoke to me. He was extremely rude and innapropriate. Worst customer service experience I have ever had. He was extremely unprofessional. It should n spoke to me. He was extremely rude and innapropriate. Worst customer service experience I have ever had. He was extremely unprofessional. It should not be overlooked. More

Wonderful suprise. I live in NY and stopped in out of the blue to take a look at the new Crosstrek. I had attempted to trade my Forester in at another dealer but they j I live in NY and stopped in out of the blue to take a look at the new Crosstrek. I had attempted to trade my Forester in at another dealer but they just couldn't make the numbers work. Crystal took my daughter and I for a test drive in a model available on the lot and I was still sold on replacing my Forester with this model. We got down to the nitty gritty numbers until we made them work and we found the color Tangerine I wanted in transit. I put down the deposit to hold my beautifully bright orange Crosstrek and patiently awaited the call that it was on the lot and ready for me to come in and pick up. Crystal even came in on her day off to close the deal as it was the only day I was free to come over to Vermont and she didn't want me to have to wait any longer for the vehicle. A little time and pen action and I was driving away in my shiny new car! Thanks Crystal and Burlington Subaru for showing me how easy can really be. More

Michael Dykstra was a pleasure to work with! I had been putting off the purchase of a different family vehicle because of horrible past experiences at dealerships. My husband and I did our research and wen putting off the purchase of a different family vehicle because of horrible past experiences at dealerships. My husband and I did our research and went to the dealership with a good idea of what we wanted. Michael was thorough without being pushy and didn't draw the process out. He was extremely friendly and easy to work with, and we ended up leaving with what we had hoped to. Overall, it was a painless process and I'm very happy with my car. Thank you! More

If your time is valuable... Tired of 'just come down to our showroom we can talk". Negotiated a deal via email, when in and bought car in one hour! Thanks Crystal!! Tired of 'just come down to our showroom we can talk". Negotiated a deal via email, when in and bought car in one hour! Thanks Crystal!! More

Subaru purchase I asked for no xx and that's exactly what I got from Crystsl Crystal was very knowledgable, polite and worked hard to pull everything together. Serv I asked for no xx and that's exactly what I got from Crystsl Crystal was very knowledgable, polite and worked hard to pull everything together. Service after the sale has been great too I would highly recommend this dealership and this sales person. More

I felt that the expert assistance from Crystal Careau in acquiring the car for me that met my needs and budget was outstanding. My many follow up questions were also handled in a polite and professional man acquiring the car for me that met my needs and budget was outstanding. My many follow up questions were also handled in a polite and professional manner. I will definitely stay and refer this dealership and Crystal as much as I can. More

I worked with Mike Dykstra to purchase my Subaru Crosstrek. He was approachable, engaged and straight forward throughout the whole process. I would recommend seeking him out if you are in the mark Crosstrek. He was approachable, engaged and straight forward throughout the whole process. I would recommend seeking him out if you are in the market and visiting the dealership. More

Michael Dykstra was great to work with. He helped me to find what I was looking for, and I was able to stick to the monthly payment I went in there planning to pay. He didn't pressure me, but he was right find what I was looking for, and I was able to stick to the monthly payment I went in there planning to pay. He didn't pressure me, but he was right there when I had questions. Michael was straightforward and he helped me stay realistic when it came to what I could afford. I actually felt like he was invested in helping me stay at/under the payment I was aiming for, and never once got the impression that he was trying to get me to go higher. Michael also personally removed my roof rack from my old car, which was frozen in place! I would definitely recommend Michael if you're looking for a no-pressure car buying experience with excellent service. Michael certainly seems to enjoy his work and that comes across loud and clear when you work with him. More

We have purchased two Subaru Foresters from Chris Cassidy and Burlington Subaru. After enjoying our 2010 for 3 years, we purchased a 2014. Chris made both purchases go very smoothly. He is knowled Cassidy and Burlington Subaru. After enjoying our 2010 for 3 years, we purchased a 2014. Chris made both purchases go very smoothly. He is knowledgeable and friendly and was willing to work with us to get just the right vehicle for our needs. Our experience with Chris and the whole dealership and employees has been excellent. More