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Burlington Subaru
Burlington, VT
211 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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211 Reviews of Burlington Subaru
March 19, 2015
Easy Breezy Car Buying My last car was an '02 Subaru Outback that I bought from a family member, and, while I loved it, when I learned it had a major engine failure after ow My last car was an '02 Subaru Outback that I bought from a family member, and, while I loved it, when I learned it had a major engine failure after owning it for only a year, it was time to upgrade. I had heard good things about Burlington Subaru, so I went there first. I knew I wanted either an XV Crosstrek or another Outback. Michael K. was patient and knowledgeable and helped me decide which car would be better for my lifestyle--on a budget with two dogs. He helped me build a lease plan that worked, and it was an awesome decision. Very happy with all of the service I received, and all of the people I met. "Grr" will be going in for her 5,000-mile checkup soon, and we look forward to a long partnership with Burlington Subaru. More
by Subaru.Heeler.Approved
Employees Worked With
Michael Kiessling
March 17, 2015
Never fail to impress! Second vehicle from Mike at Subaru and he didn't fail to impress! The dealership was busy, but Mike got me in, through the paperwork, and out in recor Second vehicle from Mike at Subaru and he didn't fail to impress! The dealership was busy, but Mike got me in, through the paperwork, and out in record time! Safe to say my next vehicle in the future will be coming from Mike as well. More
by Aarhammond
Employees Worked With
Michael Kiessling
March 17, 2015
Great Service I know I can always count on the excellent customer service and that I will be well taken care of by the trusted sales team. After losing my Impreza I know I can always count on the excellent customer service and that I will be well taken care of by the trusted sales team. After losing my Impreza in a bad accident I knew I wouldn't feel safe in anything but a Subaru. This is the second Subaru that I have bought from the dealership and I wouldn't have gone anywhere else. Paper work was quick and painless and Mike made my transition into driving again easy. More
by ccouilla
Employees Worked With
Steve Kelson, Rich Trace , Michael Kiessling
March 17, 2015
Great service I've bought my Forester from this dealership and all my experience were the best I had before. When I had to change a tire they gave me the best price I've bought my Forester from this dealership and all my experience were the best I had before. When I had to change a tire they gave me the best price in the local market. Same for winter tires. These guys are awesome. More
by Eugene L
Employees Worked With
Michael Kiessling
February 10, 2015
Easy transaction Crystal Careau was very knowledgeable, really responsive, and she helped me find the right car (and the right deal) for me. I enjoyed working with her Crystal Careau was very knowledgeable, really responsive, and she helped me find the right car (and the right deal) for me. I enjoyed working with her and would recommend her highly. She was friendly and personable. She was quick to answer all my emails, didn't pressure me, and emphasized that she would continue to answer any questions after the sale. It was my first time buying a new car and Crystal made it easy. More
by lisavt
Employees Worked With
Crystal Careau
January 23, 2015
Excellent Experience With Mike Dykstra! My first time purchasing a new vehicle was a great experience. I was referred to Mike by one of my coworkers. I had originally gone to Freedom Nissan My first time purchasing a new vehicle was a great experience. I was referred to Mike by one of my coworkers. I had originally gone to Freedom Nissan and did not have an overall successful experience. The sales staff was only concerned about the sale, rather than customer service. I thought I had my heart set on a Nissan Rogue, until I test drove the 2015 Subaru Crosstrek, which in the end, I ended up purchasing. My coworker told me that I wouldn't regret going to see Mike Dykstra at Subaru - I was promised a great experience whether I ended up buying the car or not and to my surprise, this was the case. As soon as I met with Mike and told him what I was looking for, I knew he was more concerned about the customer service, rather than the sale. He was not pushy like your "normal" car salesman and was very responsive whenever I had a question. Once I decided the color and style I wanted, Mike went out of his way to get me the exact car I was looking for. When it came time to purchasing the car, Mike came to pick me up at my place of employment and drove me to the dealership to get the car. All in all, if someone tells me they are looking for a car, you better believe I will be telling them to go see Mike. I appreciate everything that he did for me and look forward to the next time I buy a car - you bet I'll be going to see Mike! More
by AStarr
Employees Worked With
Michael Dykstra
January 02, 2015
Great experience! I visited Burlington Subaru recently because I purchased a new vehicle there two years ago which was unfortunately totaled recently. In the past 2 yea I visited Burlington Subaru recently because I purchased a new vehicle there two years ago which was unfortunately totaled recently. In the past 2 years I have been extremely satisfied with the service the staff has provided to me, and the quality engineering of my Impreza. This recent experience was no different. Crystal Careau is an absolute pleasure to work with! I had a lot of questions, and Crystal answered all of them with patience and ease. Despite some issues with availability of the vehicles I saw on the website, Crystal was able to find the right car for me at a great price. I could not be happier. She is very professional and makes the buying process easy. I would recommend Burlington Subaru, and especially Crystal's expertise in Sales, whether you already know what you want or if you need expert guidance finding the right car for you. More
by NateR
Employees Worked With
Crystal Careau
December 28, 2014
Very professional, great experience! Crystal was very knowledge and went out of her way to inform me on the Subaru cars, financing packages and the best fit for me. Very professional, gre Crystal was very knowledge and went out of her way to inform me on the Subaru cars, financing packages and the best fit for me. Very professional, great experience! Highly recommend both Crystal and the Burlington Subaru dealership! More
by firsttimecarowner
Employees Worked With
Crystal Careau
December 17, 2014
Exceeded my expectations The experience of purchasing my son's first vehicle was an absolute breeze thanks to our saleswoman Crystal who understood my time was limited and val The experience of purchasing my son's first vehicle was an absolute breeze thanks to our saleswoman Crystal who understood my time was limited and valuable. Friendly, professional and courteous with a genuine smile, Crystal put me right at ease and understood our needs and what we wanted in a vehicle and price. She found us the perfect vehicle and exceeded all of my expectations. I highly recommend Crystal and will most definitely be working with her again. More
by Klertola
Employees Worked With
Crystal Careau
November 29, 2014
Crystal Careau top notch! Just received my Subaru Forrestor after an exceptionally pleasant sales experience with Crystal Careau. She was also most helpful with the trade in of Just received my Subaru Forrestor after an exceptionally pleasant sales experience with Crystal Careau. She was also most helpful with the trade in of our Prius V. Rich Trace also gave sound advice. More
by Mkuehne
Employees Worked With
Rich Trace , Crystal Careau
