Burlington Subaru
Burlington, VT
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211 Reviews of Burlington Subaru
Great Experience My wife and I tried almost every car on the market and couldn't find the fit that we wanted and needed. We made our last stop at Subaru and could not My wife and I tried almost every car on the market and couldn't find the fit that we wanted and needed. We made our last stop at Subaru and could not have been happier with the time and effort that kristin and the team put into our sale. We were in the office on a Friday night until 7 pm to get all the paperwork done and they were closed but they stayed to help us get into our new car. Thank you for all your help and effort. More
Terrible experience! Will never return! I just went to Burlington Subaru last week to get my car looked at, and they were very unfriendly, and were very rude to my fiancé on the phone. When I just went to Burlington Subaru last week to get my car looked at, and they were very unfriendly, and were very rude to my fiancé on the phone. When he called to speak with them they hung up on him after answering. They also told me that I needed to replace my head gaskets on my Subaru impreza with only 95,000 miles on it! I went to three other garages for other opinions and they ALL told me that they did not need to be replaced at all! Burlington Subaru quoted me almost $3,000 dollars to get what I needed fixed and told me I would not be able to sell my car in the condition it is in for a very high price. They also told me I needed a new timing belt, rear wheel barring and sway bar links and I didn't need any of those things either. My total for repairs at a reliable garage in my area was $75! I would NOT recommend this dealership to anyone! They are simply trying to suck money out of their customers and are very unreliable! I will NOT be returning ever again! Terrible experience! More
Thank you, Kristin! I went to Burlington Subaru not having any idea what I wanted or needed. My current car was on its way out and it was time for me to purchase a new o I went to Burlington Subaru not having any idea what I wanted or needed. My current car was on its way out and it was time for me to purchase a new one. I brought my friend along for moral support. As soon as we walked through the door, Kristin was there greeting us and asking how she could help. I had been very nervous of this process, but as soon as I started talking with Kristin I immediately felt at ease. She priced out the cost for purchasing and leasing a new Subaru and broke down the monthly payments and explained the difference to me. Soon after talking with her, I realized that leasing was the way to go for me. At this point I knew that I wanted an Impreza. We went and test drove a few and within a few days I was driving away in my first NEW car. Thank you, Kristin. You rock! More
Thank you Crystal for our new car. I went to go browse new Subarus for my wife's birthday and ended up leaving with a brand new Forester and a fantastic Sales person to send my family t I went to go browse new Subarus for my wife's birthday and ended up leaving with a brand new Forester and a fantastic Sales person to send my family to. Crystal went above and beyond for us and me smiling throughout the entire process. She never once pushed, really listened to me and even had a great personality. Thank you Burlington Subaru, Brady and Crystal for making this my best experience ever. More
Thanks Chris! My fiancé and I stopped by on a Friday evening to test drive a couple of vehicles we were interested in leasing. Chris Cassidy put us in the right car My fiancé and I stopped by on a Friday evening to test drive a couple of vehicles we were interested in leasing. Chris Cassidy put us in the right car, answered all of our questions and provided an excellent overall experience (we kept him after hours on a Friday). Chris welcomed us back, to go over the vehicle with him after driving it for a couple of days. After a quick chat he had the service team replace a missing part while we ate lunch! Great service! We are very happy with our decision and would 100% recommend to a friend - ask for Chris! More
Easy and relaxed I went to look at buying a new car but wasn't sure about what kind of purchase I wanted to make, ie lease, new, used. I thought it was going to be di I went to look at buying a new car but wasn't sure about what kind of purchase I wanted to make, ie lease, new, used. I thought it was going to be difficult to see all the different options and was overwhelmed trying to figure it out online, and I'm proficient in computers, there's just so much online and you can't really identify what your getting for what price, whatever. I knew I wanted a Subaru, so I went in to look at the stickers, still thinking it was going to be a hassle to go over everything. I walked in and about turned around thinking there was no point, I don't know how to start. Then Kristin came up to me and said hi and we started talking. From there it was easy going and stress free. Basicaly she just asked me what I wanted in a car and what I was looking to spend. She came back with all my options real quick and showed me what the possibilities were according to what I wanted. Kristin was chill and easy to talk to. And next thing I knew I had what I wanted for under what I thought I was going to spend, and all the tax, registration, plates, everything was all done, I could just get in my car and go. So easy. Thanks Kristin. More
Michael is awesome - go see him for your Subaru purchase. I had been debating trading in my Volvo XC70 for a few weeks, and stopped into Burlington Subaru to test drive a few vehicles. Michael was super pati I had been debating trading in my Volvo XC70 for a few weeks, and stopped into Burlington Subaru to test drive a few vehicles. Michael was super patient with my indecisiveness, straight-forward about pricing, and super sweet to deal with throughout the process. I'm a pretty no BS type of gal, and was dreading the typical 'salesman' pitch. I got none of that from Michael. I did, however, get a great price on an awesome Limited Forester, excellent customer service, and drove away feeling really happy with my decision. Super easy and painless process all around. Michael is awesome - go see him at Burlington Subaru for your next Subaru purchase. You'll be very happy you did. Rich was also great as well - and funny. More
Professional, Friendly, and Trustworthy Michael Kiessling exceeded my expectation and was outstanding in providing and guiding me to buy my first brand new car. It is my first time to buy a Michael Kiessling exceeded my expectation and was outstanding in providing and guiding me to buy my first brand new car. It is my first time to buy a brand new car so i feel so anxious and doubtful. But Michael Kiessling was able to provide me with great service and answers all my questions with mastery and proficiency. I am happy with their great service. More
Excellent Customer Service Michael was great to work with. He made the process of buying my Subaru a breeze. He handled all the details professionally—from selecting and orderin Michael was great to work with. He made the process of buying my Subaru a breeze. He handled all the details professionally—from selecting and ordering the right model to completing the paperwork and purchasing the vehicle. Through the whole process, Michael always kept me informed and answered any questions I had. I really appreciate the great experience I had with Michael and Burlington Subaru and would recommend them to anyone looking to purchase their next vehicle. More
Great working with Michael Michael was very helpful and easy to work with. He helped me lease my first car and I could not be any happier with it. He made the process for a firs Michael was very helpful and easy to work with. He helped me lease my first car and I could not be any happier with it. He made the process for a first timer very simple easy. He was very knowledgable and friendly. Thanks again! More