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Burlington KIA
Burlington, NC
137 Reviews
Welcome to Burlington Kia, your locally owned destination for trusted automotive sales and service excellence. Visit us at 2149 Hatchery Rd, Burlington, NC, call 336-396-0608, or online at www.BurlingtonKiaNC.com.Explore the full lineup of new Kia vehicles, all backed by Kia’s unmatched 10-year/100,000-mile warranty. Our pre-owned inventory includes Certified Pre-Owned Kias with factory-backed protection, plus a wide range of carefully inspected vehicles from all brands, each rigorously tested for quality and reliability. Get the most for your trade – we offer top-dollar appraisals on all makes and models. We’ll buy your vehicle even if you don’t buy ours! Experience the Burlington Advantage: transparent pricing, exclusive perks, fast approvals, and personalized service that put you first. Our factory-trained technicians service all makes and models. Financing for all credit types through 25+ trusted lenders makes ownership simple and stress-free. Burlington Kia – Take the Journey, Leave with the Advantage!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 137 reviews
January 06, 2026
Very kind customer service ! Will definitely use you in the future . Facility very clean and coffee machine was even nice touch as it was little chili inside waiting Will definitely use you in the future . Facility very clean and coffee machine was even nice touch as it was little chili inside waiting More
by Psyorkie7
Verified CustomerEmployees Worked With
Other Employees :
Zachary-tech very sweet and kind
January 02, 2026
My services are always completed in a decent time. The employees are sure to communicate when and if something arises. I enjoy Burlington Kia and am glad I found my vehicle there! The employees are sure to communicate when and if something arises. I enjoy Burlington Kia and am glad I found my vehicle there! More
by scalesrosalie
Employees Worked With
Eric Hicks
January 02, 2026
This is the second service visit when I've requested something "extra" to be done and it was not addressed. One time I had requested valve stems and was told "no problem"... I did not get them. This mo something "extra" to be done and it was not addressed. One time I had requested valve stems and was told "no problem"... I did not get them. This most recent visit I requested the vehicle to be washed after the scheduled service was performed if possible... it was not. Everything else OK but disappointed on those issues. More
by DMSLTZ
Employees Worked With
Eric (Service Dept.)
December 31, 2025
Emily is the best. Without her, I don’t think my experience will be the same. Love her quick response to my emails, phone and care on anything related to the service of Without her, I don’t think my experience will be the same. Love her quick response to my emails, phone and care on anything related to the service of my vehicle. More
by eaf_12
Employees Worked With
Emily Lopez
December 31, 2025
Service work was performed in an adequate time. Only issue was dealer did not have power (not of their own fault) in building to do work at schedule time. Did reschedule for the same day and was co Only issue was dealer did not have power (not of their own fault) in building to do work at schedule time. Did reschedule for the same day and was completed. More
by mccollumern
December 29, 2025
Always helpful and kind when we drop off our vehicle. Never pressure not needed services Never pressure not needed services More
by jordanfowlernc
December 29, 2025
The diagnostic was quick. The part came in exactly when they said it would and the work was done extremely quickly. As always, everyone was very nice and professional. The part came in exactly when they said it would and the work was done extremely quickly. As always, everyone was very nice and professional. More
by spanglishmay
December 26, 2025
They’re always very friendly when I’m there. I won’t go anywhere else for my cat’s needed maintenance. I won’t go anywhere else for my cat’s needed maintenance. More
by higiwheigl
