2149 Hatchery Rd
Burlington, NC 27215
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Very kind customer service ! Will definitely use you in the future . Facility very clean and coffee machine was even nice touch as it was little chili inside waiting
My services are always completed in a decent time. The employees are sure to communicate when and if something arises. I enjoy Burlington Kia and am glad I found my vehicle there!
This is the second service visit when I've requested something "extra" to be done and it was not addressed. One time I had requested valve stems and was told "no problem"... I did not get them. This most recent visit I requested the vehicle to be washed after the scheduled service was performed if possible... it was not. Everything else OK but disappointed on those issues.
Everyone was very helpful in the whole process and kind. It was a great experience and I would definitely recommend it to others
Emily is the best. Without her, I don’t think my experience will be the same. Love her quick response to my emails, phone and care on anything related to the service of my vehicle.
Service work was performed in an adequate time. Only issue was dealer did not have power (not of their own fault) in building to do work at schedule time. Did reschedule for the same day and was completed.
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