Burdick BMW

Feedback on previous experience So i posted back in July regarding the experience I had over at Burdick BMW. However, I do have to give credit where it is deserved. Another service m So i posted back in July regarding the experience I had over at Burdick BMW. However, I do have to give credit where it is deserved. Another service manager by the name of Dave Labarge reached out to me and expressed his concerns on readdressing my experience. He was about to do more than just revisit my issue that I had. His definitely when above and beyond with taking care of my vehicle and ensuring that I left a happy customer. Mistakes happens definitely but I did wanted to reach out and thank him. More

Making driving fun My new 4 series is high quality. Care was taken with every detail. The dealer is great to do business with. My car was ready & paperwork was organized My new 4 series is high quality. Care was taken with every detail. The dealer is great to do business with. My car was ready & paperwork was organized. The lesson on features was excellent. More

Great experience Ordering process was quick and easy. Delivery was very informative and enjoyable. Would recommend this dealership to all. Always greeted coming into Ordering process was quick and easy. Delivery was very informative and enjoyable. Would recommend this dealership to all. Always greeted coming into the showroom and helpful staff More

Wonderful experience in car buying This is my first time buying a BMW.... the entire experience was awesome. Joe Ianotta is the best... he explained everything so well and kept me inf This is my first time buying a BMW.... the entire experience was awesome. Joe Ianotta is the best... he explained everything so well and kept me informed throughout the entire process.... I cannot say enough good things about him... I like be my BMW 430xi convertible!!!! More

Awesome from start to finish My experience with Burdick BMW has been nothing less than superior. From the lease negotiation inception I felt like the process was transparent, hon My experience with Burdick BMW has been nothing less than superior. From the lease negotiation inception I felt like the process was transparent, honest and fair. There was no typical dealership number games. Numbers were presented to me in black and white, on paper, and explained in detail. The salesman Alex Mincola, knew the product line from bumper to bumper. All questions were answered with obvious knowledge and passion. The sales team leader Tony Diceaser was also very knowledgeable and quickly came to introduce himself to me and got to an agreeable price with in minutes. The price point was the best in the region, and I felt confident I had landed a great deal. I also met the other sales team leaders in Joe Iannotta, and Nick Schrader, both of whom offered their handshake and a warm welcome to the burdick BMW family Upon delivery my expectations were again exceeded. The car was in pristine condition. I was explained the car, features and warranty in great detail by Alex. I also met the service manager David Gallardo, and was given a direct number to call for service or any needs related mechanically speaking regarding the car. I have had several service visits for routine maintenance and those visits were also beyond exceptional. My experience from day one at burdick BMW has been by far, the best, I have ever had in the automotive buying realm. I have referred many friends and family to the dealership, and they too rave about the dealership. I have even convinced friends who are brand loyal to cross over from similar brands like Porsche and Audi to try the BMW experience at burdick. They are life long customers now as am I. In a culture of cut throat sales pitches, high pressure tactics, and ultra competitive dealership mentality, it's really reassuring to find a dealer who knows you by first name when walking in, a dealer who responds to emails, texts and calls swiftly, and most importantly one who values your business. Burdick BMW is THAT dealership, and luckily for me is right in central New York. More

Great service Everyone at Burdick BMW is very courteous and professional. The service department is outstanding. Everything is very neat and clean. Everyone at the Everyone at Burdick BMW is very courteous and professional. The service department is outstanding. Everything is very neat and clean. Everyone at the dealership is very friendly and helpful. More

Seamless, extremely professional, pleasant This dealership is very cooperative and easy to work with..service department is very accommodating, and dealing with business department is pleasant This dealership is very cooperative and easy to work with..service department is very accommodating, and dealing with business department is pleasant...secretary is outstanding in service dept. More

Love Matt at Burdick BMW I love the no pressure approach and patience that Matt showed with me . He answered all of my questions and reassured me every step of the way . Do no I love the no pressure approach and patience that Matt showed with me . He answered all of my questions and reassured me every step of the way . Do not hesitate to see Matt ! He's awesome ! More

Great experience They made buying the car I wanted a great and hassle free experience and I couldn't be happier with the service I recived and knowledge they provided, They made buying the car I wanted a great and hassle free experience and I couldn't be happier with the service I recived and knowledge they provided, Dan was a great salesman More

Best sales team I've ever dealt with! I've bought two cars from Burdick BMW. Joe Iannotta and his sales team are very helpful and friendly. Joe went above and beyond to find me a great car I've bought two cars from Burdick BMW. Joe Iannotta and his sales team are very helpful and friendly. Joe went above and beyond to find me a great car for a great price! More