Budd Baer Subaru - Service Center

I always have great service. The techs and service people are courteous. I only waited 45 mins. The techs and service people are courteous. I only waited 45 mins. More

It was great. I was kept up to date on everything and my car was done in a timely manner I was kept up to date on everything and my car was done in a timely manner More

What a positive experience - just the opposite of South Hills Subaru. You fixed my problem and did it in record time. Hills Subaru. You fixed my problem and did it in record time. More

Very helpful and friendly staff! !! The shuttle service was greatly appreciated and the drivers deserve a star ! !! The shuttle service was greatly appreciated and the drivers deserve a star ! More

Friendly staff, great service department nice customer lounge, quick & courteous even when I arrived early for an appointment. lounge, quick & courteous even when I arrived early for an appointment. More

Stacy goes up and beyond to take care of the customer. Always willing to help Always willing to help More

Vicki did a great job of explaining the issue with my recent complaint, and the problem was solved to my satisfaction. Thanks! recent complaint, and the problem was solved to my satisfaction. Thanks! More

The only thing I didn’t like was when I pulled in. I’ve never had service there before and the person leading me in was bossy. No Good morning? How are you ? How’s your morning? Nothing. Just stop, pu I’ve never had service there before and the person leading me in was bossy. No Good morning? How are you ? How’s your morning? Nothing. Just stop, put window down, keep key in car and get out. I stood there outside of the car because I had no idea what to do. A few seconds went by and he said you need to go inside. I thought to myself I’ve never been here before , I’m not sure what to do. Everything else was great. Maybe greet customers and ask if the first time there and not be so bossy. Thanks! More

I sat in the lounge looking at my car in the garage area for over 40 minutes (timed) and nobody came to tell me it was finished. Techs had to move it twice to process other cars. I finally got up and went for over 40 minutes (timed) and nobody came to tell me it was finished. Techs had to move it twice to process other cars. I finally got up and went to the desk area to get someone to process my paperwork so I can leave. What was supposed to be a 1-1/2 hour service became a 2-1/2 hour wait with nothing being done for much of that time. That is not good customer service. I believe this may have been an anomaly, but it still was not a good experience. More

very fast and friendly i had an great experience and will more than likely return for service more than likely return for service More