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Vickie Kubin
Vickie Kubin at Budd Baer Subaru

Vickie Kubin

Service Director

Budd Baer Subaru

71 Murtland Ave
Washington, PA 15301

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Vickie Kubin

August 15, 2026

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Employee Rating

It was a very good experience. Checking the car in was handled easily. Feedback was provided on the service . We waited less time than we expected. More

by strttol
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Thompson, Nina Autry, Stacey Short, Victoria Bruno, Brandon Comfort, Chad Layhue, Skyler Martin

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Aug 15, 2026

Budd Baer Subaru responded

Efficient check-in, clear service updates, and shorter wait times are central to how our service department cares for your Subaru Impreza. Hearing that your visit was both easy and timely means a lot to our team. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

August 05, 2026

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Service work only 50% completed dealer admitted their screw up. Only rotated left side tires with oil change on 8/3/2026 then wanted me to drive 45 minutes back to get right side rotated. I am older pers More

by jdelisio
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Recommend Dealer
No
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Aug 10, 2026

Budd Baer Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gregg Cron 724-914-6607

July 01, 2026

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Great people, always professional and personal. No hassles from anyone from service through sales. I bought 2 cars and brother in law and friend each bought a car after us. More

by mike l
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Recommend Dealer
Yes

Other Employees Tagged: Dylan McGinty, Jimmy Thompson, Nina Autry, Stacey Short, Victoria Bruno, Brandon Comfort, Chad Layhue, Skyler Martin , Christine in sales

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Jul 01, 2026

Budd Baer Subaru responded

How wonderful that our team could deliver professional and personal care during your Subaru Forester service and vehicle purchases. We’re honored you chose us for two cars and have referred your brother-in-law and friend. Thank you for your trust in our team and Subaru; we look forward to serving you all again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

June 25, 2026

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Always great service at BB. No surprises and reasonable. I wish the Legacy was not cancelled. More

by g.v.gaydosh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Thompson, Nina Autry, Stacey Short, Victoria Bruno, Brandon Comfort, Chad Layhue, Skyler Martin

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Jun 25, 2026

Budd Baer Subaru responded

We’re pleased to hear that your visits are straightforward and affordable. We understand how disappointing it can be that Subaru ended the Legacy. When you’re ready to explore other Subaru models, we’d be happy to help you find a vehicle you’ll enjoy. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

June 19, 2026

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I was having some personal things going on in my life during the time od my appointment and the actual drop off and repair . She was so understanding. Thank you Stacy and Budd Baer. More

by mossyoak541
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Thompson, Nina Autry, Stacey Short, Victoria Bruno, Brandon Comfort, Chad Layhue, Skyler Martin

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Jun 19, 2026

Budd Baer Subaru responded

It’s wonderful to hear that Stacey provided understanding support while your Subaru Forester was in for service. Thank you for trusting us with your appointment and repair during a personal time. We appreciate the opportunity to assist you again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

June 13, 2026

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Great service. Just not pleased with shuttle drivers attitude and the fact he was not told I needed a shuttle. More

by taurus1963
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Recommend Dealer
Yes
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Jun 15, 2026

Budd Baer Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Budd Baer Subaru are glad to have you as a customer. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

June 11, 2026

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Bad tire. Spare on it now. Have NO CLUE when I get new tire! Information PLEASE!!!! More

by bkstcmschmid
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Recommend Dealer
No
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Jun 11, 2026

Budd Baer Subaru responded

Carole, I'm so sorry our parts department did not reach out to tell you the tire is here. Please come in at your earliest convenience so we can get it installed for you! We open tomorrow at 7:30 and close at 5pm. No appointment needed.

June 02, 2026

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They r awesome, everything i mention that I wanted done .got done . I'm very pleased with bud bear . More

by lmccoy1167
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Thompson, Nina Autry, Stacey Short, Victoria Bruno, Brandon Comfort, Chad Layhue, Skyler Martin

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Jun 02, 2026

Budd Baer Subaru responded

It’s fantastic to hear everything you requested was completed on your Subaru Crosstrek. We’re glad our team could address every detail so you can drive with confidence. We appreciate your five-star rating and look forward to helping you again. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

May 19, 2026

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Extremely satisfied with Bud Baer service. Staff is organized and polite and all service is done and finished as promised. More

by elaine.c.miller1221
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Thompson, Nina Autry, Stacey Short, Victoria Bruno, Brandon Comfort, Chad Layhue, Skyler Martin

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May 19, 2026

Budd Baer Subaru responded

Thank you for sharing your positive experience with our organized and polite staff. We’re pleased your Subaru Forester service was completed as promised. We look forward to assisting you in the future. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

March 19, 2026

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Great service a super friendly staff, I couldn’t be more pleased with my experience. Was having minor issues with my subaru they got me in same day to check the car out! Kept me updated throughout the proce More

by put_rmz450
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Bruno

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Mar 19, 2026

Budd Baer Subaru responded

Hello! It’s wonderful to know our friendly team could get your Subaru WRX in for service on the same day and keep you updated throughout. We’re glad you enjoyed the snacks and cold drinks while you waited. Thank you for the 5-star rating and your kind feedback.

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