Vickie Kubin
Vickie Kubin at Budd Baer Subaru

Vickie Kubin

Service Director

Budd Baer Subaru

71 Murtland Ave
Washington, PA 15301

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4.9
85 Reviews
4.9

85 Reviews

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85 Reviews of Vickie Kubin

October 03, 2026

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Employee Rating

Great service-professional at every level Clean waiting area Courtesy is top notch by so involved in the process More

by nancysapko
Recommend Dealer
Yes

Other Employees Tagged: Brandon Comfort

Oct 03, 2026

Budd Baer Subaru responded

Knowing that every aspect of the service on your Subaru Legacy felt professional is rewarding. We’re glad you found our waiting area clean and comfortable. Hearing that our team kept you involved throughout the process means a lot to our service department. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

September 25, 2026

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Great communication and an easy scheduling process! From the time I arrived, I was greeted by friendly faces, and the entire process was quick and easy. I felt listened to and taken care of, which made More

by marlenemlynch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stacey Short , Scheduling department was very helpful!

Sep 25, 2026

Budd Baer Subaru responded

Knowing that our clear communication and easy scheduling made your visit seamless means a lot to our service team. We’re glad the friendly greetings and efficient process during the service on your Forester helped you feel cared for at every step. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

September 22, 2026

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The young man (cant remember his name) who checked us in was very courteous and helpful. Quick, fast service. More

by ladyrosus
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Recommend Dealer
Yes
Sep 22, 2026

Budd Baer Subaru responded

Knowing that our check-in felt courteous and helpful and that service on your Forester Hybrid was quick is rewarding to our service department. Your kind words and five-star rating mean a great deal to us. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

September 22, 2026

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Service was fast, friendly, and professional. I especially liked the text I received and video about how my car was performing on inspection. Excellent customer service. More

by gutoskybecca
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Recommend Dealer
Yes
Sep 22, 2026

Budd Baer Subaru responded

Your mention of the text and video updates during your Subaru Legacy’s inspection highlights our service department’s focus on clear communication. Knowing you found our service fast, friendly, and professional means a lot to us. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

September 22, 2026

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We had an oil change and tire rotation. They were very courteous and helpful. We will be going back soon for the Auto Butler. More

by kubasik
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Recommend Dealer
Yes
Sep 22, 2026

Budd Baer Subaru responded

Knowing you found our oil change and tire rotation thorough and our team helpful means a lot to our service department. We look forward to caring for your Subaru Forester with the Auto Butler soon. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

September 17, 2026

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They meet the vehicle very curious and pleasant but professional just a great experience, the area to set was very nice and the car was ready in no time More

by charlesditoro
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Recommend Dealer
Yes
Sep 17, 2026

Budd Baer Subaru responded

Knowing you found our service welcoming and professional means a lot to our service team. We’re glad the comfortable waiting area and quick turnaround made your Subaru Crosstrek service experience a breeze. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

August 22, 2026

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The service has been very good. I am very pleased with it.They explain what may be wrong with your car and how they will fix it. More

by dorazio284
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Recommend Dealer
Yes

Other Employees Tagged: Stacey Short, Victoria Bruno

Aug 22, 2026

Budd Baer Subaru responded

Honest communication is at the heart of how our service department operates. Knowing that our detailed explanations of potential issues and repair plans for your Subaru Legacy left you confident and pleased means a great deal to us. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

August 20, 2026

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Great service! Awesome dealership! We have bought several cars there and will continue to do so. More

by KOBERT148
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Recommend Dealer
Yes
Aug 20, 2026

Budd Baer Subaru responded

Thanks so much for your continued loyalty and kind words. Hearing that our service on your Subaru Ascent earns your trust means a lot to our service department. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

August 15, 2026

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It was a very good experience. Checking the car in was handled easily. Feedback was provided on the service . We waited less time than we expected. More

by strttol
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Recommend Dealer
Yes
Aug 15, 2026

Budd Baer Subaru responded

Efficient check-in, clear service updates, and shorter wait times are central to how our service department cares for your Subaru Impreza. Hearing that your visit was both easy and timely means a lot to our team. Budd Baer, the Honest Dealer. Family Owned since 1975. Gregg Cron 724-914-6607

August 05, 2026

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Service work only 50% completed dealer admitted their screw up. Only rotated left side tires with oil change on 8/3/2026 then wanted me to drive 45 minutes back to get right side rotated. I am older pers More

by jdelisio
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Recommend Dealer
No
Aug 10, 2026

Budd Baer Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gregg Cron 724-914-6607

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