Budd Baer Subaru

Shawn was easy and great to work with. We started, as I prefer, to just look without someone always on top of me. Having an idea of what I was looking for, having been a customer, they l We started, as I prefer, to just look without someone always on top of me. Having an idea of what I was looking for, having been a customer, they looked up my history and guided me to a couple of options, which were basically what I was looking for. Working with the team was quick and efficient. Makes the process pretty simple. More

Personable. Well informed and very patient. Knew the product and quickly hit upon right car Well informed and very patient. Knew the product and quickly hit upon right car More

Car buying experience was best we ever had. Would recommend Rick,Deb and Dylan to everyone. Absolutely nothing negative to say! And the new car is nice also. 👌 Would recommend Rick,Deb and Dylan to everyone. Absolutely nothing negative to say! And the new car is nice also. 👌 More

Would recommend Rick, Deb and Dylan to everyone. Absolutely nothing negative to say about the whole experience. The new car is nice also 👌 Absolutely nothing negative to say about the whole experience. The new car is nice also 👌 More

I just love going to Budd Baer and get my new Subaru's. Chrissy Marks helped us with our last 3 Foresters and has always made the experience painless. I've always hated car shopping, not anymore!! It's lik Chrissy Marks helped us with our last 3 Foresters and has always made the experience painless. I've always hated car shopping, not anymore!! It's like she reads our mind! Can't wait till I'm ready for another! Of course, everyone I've ever dealt with there has been helpful and friendly. I recommend Budd Baer and Chrissy to everyone I know looking for a new or used vehicle! More

Both people were fantastic to work with Everyone was polite and helpful. I am completely satisfied with my experience. polite and helpful. I am completely satisfied with my experience. More

Shawn’s knowledge about the Subaru Outback was outstanding. It made us more confident in our decision to purchase this vehicle. outstanding. It made us more confident in our decision to purchase this vehicle. More

Top notch service, friendly and professional. They keep my car running great. Thanks. I recommend you guys to all my friends They keep my car running great. Thanks. I recommend you guys to all my friends More

We recently bought 2 cars from Budd Baer. 1 from the Mazda dealership, featuring Patrick Handyside and Jenifer Parish, who were amazing. The second was from the Subaru Dealership, where w 1 from the Mazda dealership, featuring Patrick Handyside and Jenifer Parish, who were amazing. The second was from the Subaru Dealership, where we were less than pleased. This was the second car that we've purchased there and felt like little effort was put into making this deal for us. We typically have an auto draft check, know what we want and buy, making us an easy sell. In this case, Dan Ozga was asked for a copy of the pricing on our first day in - he said it needed to be updated and he'd get it to me. He didn't. On the day that I was coming in to finalize, I asked him for a copy of the numbers in the morning, but he never sent them. When I arrived at the dealership, he didn't offer them. When I went into finance with Deborah Stonemark, who was just the sweetest person, we ended up taking twice the time to do the paperwork as the official 'deal' hadn't been finalized. This may have been a sales tactic on Dan's part, but it was a weak one, at that, and caused problems for me. Both on the day that I first came in and on the day that I finalized the purchase, Dylan McGinty was rude, belligerent, and bullying in his behaviors. He was obnoxious with Deborah in front of me and moved her aside to get into her computer screen and make changes. She was logged in - he should not have done this and his behaviors are not acceptable, as a sales manager, in any event. I was very unimpressed with him and think that he is a poor example of what Budd Baer represents. When asked to do this survey, I indicated that I would buy again - and I will. I will not work with Dan or Dylan. If Patrick Handyside could sell from all of the Budd Baer dealerships, we'd never work with anyone else! To Budd Baer - we believe in your mission, but Dylan is a poor representative of it. Don't let him diminish all that you have built - not all clients would return after dealing with him and seeing how he treated your other employees. More

Professional, clean dealership. Friendly easy buy no pressure. Explained everything about the purchase. Made me feel comfortable about service too Friendly easy buy no pressure. Explained everything about the purchase. Made me feel comfortable about service too More