Buchanan Automotive Inc.
Waynesboro, PA
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349 Reviews of Buchanan Automotive Inc.
Awsome The most pleasant vehicle purchases I have ever made. Asked me what I was interested in and brought me a car to look at. It was perfect. The most pleasant vehicle purchases I have ever made. Asked me what I was interested in and brought me a car to look at. It was perfect. More
got cruise inspected, oil changed and tires rotated. speedy service and even got a black Friday discount. That was great surprise. Kind and friendly personal, kept me informed , while waiting. I will ret speedy service and even got a black Friday discount. That was great surprise. Kind and friendly personal, kept me informed , while waiting. I will return again. More
It was great and swift. Travis did everything he could do to make sure we got a truck we were looking for at the right price. We shopped for weeks till we went there and seal Travis did everything he could do to make sure we got a truck we were looking for at the right price. We shopped for weeks till we went there and sealed the deal in a few hours More
Awesome Service Department!! The service department staff are always friendly and provide quality service. As long as my husband stays out of the Showroom it's all good! The service department staff are always friendly and provide quality service. As long as my husband stays out of the Showroom it's all good! More
Buying a used car They had my trade in sit in my driveway for 3 weeks and also told me i was getting one warranty and than went and gave me a weaker one at the end. All They had my trade in sit in my driveway for 3 weeks and also told me i was getting one warranty and than went and gave me a weaker one at the end. All in all they were ok to deal with. They allowed me to drive the car for a week before purchasing it which was nice. Devin my salesman was pleasant to deal with. More
It was great i was recommended from a friend for the service i went and got a car that day it was great and the service was great however my friend didn’t have suc i was recommended from a friend for the service i went and got a car that day it was great and the service was great however my friend didn’t have such good service More
The Best Choice! My parents went to scope out cars for me. I live 2 hours away. Tyler helped them, kept in touch with me all week until I could get there. He was wait My parents went to scope out cars for me. I live 2 hours away. Tyler helped them, kept in touch with me all week until I could get there. He was waiting, had everything ready, listened to what I wanted. I bought the first car he showed me. Quick and easy! Perfect! Some advice: the water cooler was empty, I was thirsty, Tyler gave me some of his own juice. Very thoughtful. Wish the dealership had more to drink than coffee, had a snack station, and something for kids to do. Toys, books, or a coloring table. I was there for 3 hours and spent over an hour waiting for just paperwork. I think people would want to spend more if they were comfortable. Tyler waited with me, kept me company while we waited for the paperwork. Josh was also very helpful explaining everything, getting me a warranty. All in all, it was great. I'm glad I drove 2 hours to get a car there. I still love it a month later! Also, love the Buchanan Loyalty Advantage program. Just got it in the mail. Thank you Tyler. More
SERVICE WAS GREAT Went in to change from summer tires to winter tires. They got me in and out quickly and did it at a very fair price. Went in to change from summer tires to winter tires. They got me in and out quickly and did it at a very fair price. More
Service on 2 cars I brought in my 2016 GMC Terrain Denali for service And to check out Low voltage. Had to put in a new battery no problem. I told them that one of I brought in my 2016 GMC Terrain Denali for service And to check out Low voltage. Had to put in a new battery no problem. I told them that one of the reasons I stopped getting my service there was I never got the check point sheet back Indicating my tire depth brake wear and other thing I was assured that I would get my sheet I never did and that was even after having 2 vehicles service What's the point of having a service done to a vehicle if they don't give you the 16 point or whatever number of point inspection sheet showing your tire wear your brake wear and any other deficiencies so you don't know what was done I was told the had a computer problem on the 1st vehicle in the morning well have what happened to the 2nd vehicle that I brought in at 2:30 in the afternoon I guess they still had a computer prom I called and left a message General manager to call me he never did no one ever followed up after I called and left a message I don't think I'll be coming back here anymore and I bought 3 vehicles there over the last 5 years More
Awesome ,Well done ,Great people ! Great job ! Jake in sales and Josh in finance . Truck was very clean ,attention to detail .Dealership was very clean and busy ,all questions answered Great job ! Jake in sales and Josh in finance . Truck was very clean ,attention to detail .Dealership was very clean and busy ,all questions answered . More