Buchanan Automotive Inc.

We finally got the deal done. My initial visit to the dealership was not a good experience. The management member that we worked with low balled us on our trade-in, and kept us wai My initial visit to the dealership was not a good experience. The management member that we worked with low balled us on our trade-in, and kept us waiting for many hours (4+) before finally answering our questions. I only returned to the dealership when our salesperson was able to confirm the pricing I was looking for on one of the cars listed on their website. It took a good bit of haggling, but we did finally come to an agreement and finance did a great job finding me an even better interest rate than the financing I had brought with me from my bank. I like my new car. If you are ready to spend some time in the dealership, you can get a good car at a decent price. More

I like the way they work with to find the car you want. I like the way things are handled and you are not being pressured into buying something you don't want and the dealership will find the car you want. I like the way things are handled and you are not being pressured into buying something you don't want and the dealership will find the car you want. More

Happy customer I have always been a bow tie baby, dealing with the staff at buchanan, isn’t just another sales person it’s like being family!! Awesome staff, awesome I have always been a bow tie baby, dealing with the staff at buchanan, isn’t just another sales person it’s like being family!! Awesome staff, awesome experience More

Check engine light on My check engine light was on and they was able to fix my car and she running great thanks to Jennifer for getting my car on the raod My check engine light was on and they was able to fix my car and she running great thanks to Jennifer for getting my car on the raod More

Service. As usual, Jerry provided great service and had my problem taken care of. This would be the only reason I would consider purchasing another vehicle As usual, Jerry provided great service and had my problem taken care of. This would be the only reason I would consider purchasing another vehicle More

Battery assist light Jenn Rowe is a phenomenal service tech and Gary as a service manager. Friendly and thorough. Keeping you up to date with info about your car. And grea Jenn Rowe is a phenomenal service tech and Gary as a service manager. Friendly and thorough. Keeping you up to date with info about your car. And great knowledge More

Vehicle inspection Bought a new vehicle from the dealership and due to where I live needed the emissions tested. Scheduled easily and was handled nicely and professional Bought a new vehicle from the dealership and due to where I live needed the emissions tested. Scheduled easily and was handled nicely and professionally. More

Great people (sales) Sales manager will work with you to make the best deal possible and the sales associate (Dick Alton) was very knowledgeable, I purchased (2) vehicles Sales manager will work with you to make the best deal possible and the sales associate (Dick Alton) was very knowledgeable, I purchased (2) vehicles in Nov 2018. More

Friendly Very friendly staff and great to work with. We were unable to take delivery the same day due some unforeseen mechanical issues. the dealer ship staff Very friendly staff and great to work with. We were unable to take delivery the same day due some unforeseen mechanical issues. the dealer ship staff worked diligently on the problem and to get us back on the road. More

inspection staff in service department very friendly and good service. I would recommend the service department to friends for service. They were able to answer staff in service department very friendly and good service. I would recommend the service department to friends for service. They were able to answer questions that I have asked of them. More