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Buchanan Auto Park

Waynesboro, PA

4.8
458 Reviews

11582 Buchanan Trail E

Waynesboro, PA

17268

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458 Reviews of Buchanan Auto Park

July 07, 2017

Good service I recently went on Buchanan's website to search for an SUV. I found a few that I was interested in and contacted the dealership via text message. Wi More

by Mike1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Shank
Jul 24, 2017 -

Buchanan Auto Park responded

Thank you so much for taking time out of your day to share this experience with us! We look forward to hearing from our customers! We hope you enjoy your new Dodge Durango and we look forward to seeing you again! Sincerely, Missy Hertz Buchanan Auto Park Internet Marketing Manager

July 05, 2017

worst dealership ever purshed a car that wouldnt pass md inspection do too major saftey issues..car was in front end collision and was never disclosed too me..when the bank More

by mneikirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everette Clarke
Jul 26, 2017 -

Buchanan Auto Park responded

Good Morning, I wanted to reach out to you about the car you bought from our Pre-owned Dealership, I am so sorry that you had to experience this inconvenience. All of the vehicles we sell are inspected before we put them on our lot to be sold, I am terribly sorry that you had to go through all this. If there is anything we can do to make this right, Please let me know and I will do whatever I can. Sincerely, Missy Hertz Buchanan Auto Park Internet Marketing Manager

July 05, 2017

Great Experience This is my second purchase with Buchanan. Another great car buying experience. From Eric showing me several different cars to test driving to Chuck More

by Mshellehamer77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Michael Sheffer, Mike Bofrone
June 28, 2017

Another pleasant experience at Buchanan I stopped by dealership and spoke with Eric, about the Go Green Shaker. He worked with me with no pressure, he was very professional and knowledgeable More

by Shaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Michael Sheffer, Mike Bofrone
June 28, 2017

Very happy customer I am so pleased with my purchase. Everyone was very friendly and Kathy Shank did an excellent job putting me in the right vehicle!! Everett worked v More

by Sandi69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Shank, Everette Clarke
June 27, 2017

Better than I anticipated One of my better car buying experiences! Ms. Shank was very detailed and professional in her efforts to deliver me a quality vechicle that fit all my More

by Soldiers3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Shank
June 22, 2017

Exellent Kathy was very professional and I felt she knew what she was talking about. I fail very comfortable with working with her. I would highly recommend f More

by Cmmckinstry
Recommend Dealer
Yes
Employees Worked With
Kathy Shank
June 12, 2017

Left with the car we wanted It was a very pleasant experience and Kathy was very personable. Kathy explained things thoroughly and helped us get some extra necessities for the j More

by drtimtest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Shank
Jun 14, 2017 -

Buchanan Auto Park responded

Thank you so much for the great review that you left us. We thank you very much......

May 28, 2017

made sure we left the lot with a car Thank you Jesus for Kathy. She was great. She nor her manager gave up until we were satisfied. We appreciate all they did for us. Thank you More

by katstyles71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everyone who assisted us including Paul from the text messages, Kathy Shank
May 28, 2017

New car purchase Christine and Mike were fantastic, they couldn't have made the experience any more pleasant. The only negative is the process could have moved faster More

by jonesclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Wachsmuth, Mike Bofrone
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