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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

September 09, 2022

I was made to return twice to get a tire that needed to be replaced after a screw . I had bought 4 tires at dealership in December. I felt that I was treated without consideration and then charged $70 to h More

by Nanhelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Elvey, Brian Guzzardi, Charlette Wilright
Sep 12, 2022 -

Bryan Subaru responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (504) 466-6000 and we will work with you personally in rectifying the issues you experienced.

September 09, 2022

Dropped my car off for my 3rd oil change after hours. Was contacted early the next morning by Richard who asked about any issues with my car and followed up with a text. I was notified by him when the More

by SMUDGE116
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Sep 12, 2022 -

Bryan Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 08, 2022

Not only were they able to get me in quickly, the tech explained everything to me while diagnosing the issue. Everyone there was extremely courteous and helpful. I will absolutely take my car to them in t More

by BITTERARTIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Sep 12, 2022 -

Bryan Subaru responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 05, 2022

Super service, good people, very clean and friendly dealership. I will continue to do business there and will tell all of my friends and relatives about them. , More

by ROMA201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Falterman, Jeff Rein, Richard Elvey, Jeff Delange, Brian Guzzardi, Jason Gullo, Charlette Wilright
Sep 09, 2022 -

Bryan Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 04, 2022

Terry was very helpful when we came in for service. He try to clean area on hood, sync my phone, and learned how to use an iPhone filing our claim.He made us feel like one of the family member but of More

by Jimmy thibodaux
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Scalfini
Sep 07, 2022 -

Bryan Subaru responded

Hi Jimmy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

September 04, 2022

Very helpful. Wonderful waiting area for children with toys, games, etc. The person handling my maintenance went out of his way to explain other issues that may ar More

by DIL87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Sep 09, 2022 -

Bryan Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 01, 2022

Came in for routine maintenance scheduled online. They quoted an hour and it took exactly that time. Nice waiting area and they washed my car. More

by ARIANAMLLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 05, 2022 -

Bryan Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 29, 2022

Very accommodating with regards to setting appointments. Always have been polite, professional, informative, interested and classy. Concierge service and wait area of a top level and quality not experience More

by FLINTAKARIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange, Jason Gullo
August 29, 2022

Very friendly, helpful and accommadating in regards appointment setup. The staff is always polite, interested, informative, professional, accommodating, etc. The wait area is always clean, well stocked More

by FLINTAKARIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange, Jason Gullo
Sep 03, 2022 -

Bryan Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Bryan Subaru!

August 29, 2022

Very friendly group. Easy to do business with and no markup over MSRP as is often found today. More

by lmblackburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Farid "Fred" Fajardo
Sep 03, 2022 -

Bryan Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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