
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
I was made to return twice to get a tire that needed to be replaced after a screw . I had bought 4 tires at dealership in December. I felt that I was treated without consideration and then charged $70 to h be replaced after a screw . I had bought 4 tires at dealership in December. I felt that I was treated without consideration and then charged $70 to have the new tire finally put on my car. More
Dropped my car off for my 3rd oil change after hours. Was contacted early the next morning by Richard who asked about any issues with my car and followed up with a text. I was notified by him when the Was contacted early the next morning by Richard who asked about any issues with my car and followed up with a text. I was notified by him when the service was complete and he explained everything that was done. Very efficient and timely service. More
Not only were they able to get me in quickly, the tech explained everything to me while diagnosing the issue. Everyone there was extremely courteous and helpful. I will absolutely take my car to them in t explained everything to me while diagnosing the issue. Everyone there was extremely courteous and helpful. I will absolutely take my car to them in the future! More
Super service, good people, very clean and friendly dealership. I will continue to do business there and will tell all of my friends and relatives about them. , dealership. I will continue to do business there and will tell all of my friends and relatives about them. , More
Terry was very helpful when we came in for service. He try to clean area on hood, sync my phone, and learned how to use an iPhone filing our claim.He made us feel like one of the family member but of He try to clean area on hood, sync my phone, and learned how to use an iPhone filing our claim.He made us feel like one of the family member but of course we are in the Subaru family. More
Very helpful. Wonderful waiting area for children with toys, games, etc. The person handling my maintenance went out of his way to explain other issues that may ar Wonderful waiting area for children with toys, games, etc. The person handling my maintenance went out of his way to explain other issues that may arise with my vehicle And what was done to my vehicle. More
Came in for routine maintenance scheduled online. They quoted an hour and it took exactly that time. Nice waiting area and they washed my car. They quoted an hour and it took exactly that time. Nice waiting area and they washed my car. More
Very accommodating with regards to setting appointments. Always have been polite, professional, informative, interested and classy. Concierge service and wait area of a top level and quality not experience Always have been polite, professional, informative, interested and classy. Concierge service and wait area of a top level and quality not experienced before or with any other dealership. More
Very friendly, helpful and accommadating in regards appointment setup. The staff is always polite, interested, informative, professional, accommodating, etc. The wait area is always clean, well stocked appointment setup. The staff is always polite, interested, informative, professional, accommodating, etc. The wait area is always clean, well stocked and makes you appreciate the concierge service. The time waiting is nominal compared to other dealerships and Subaru is a cut above. More