Bryan Subaru
Metairie , LA
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2,426 Reviews of Bryan Subaru
Very Pleased Erin is fantastic! The service techs are fast and I have been very pleased with how easy it is to get service and be out in a reasonable time Erin is fantastic! The service techs are fast and I have been very pleased with how easy it is to get service and be out in a reasonable time More
Very helpful and a pleasure to deal with Their customer service is tops. Erin felt like she personally wanted to solve my car issues and understood that I had to prioritize the services I c Their customer service is tops. Erin felt like she personally wanted to solve my car issues and understood that I had to prioritize the services I could do based on my financial situation. She helped me understand which were most critical and I valued her opinion. I trusted her as well which is unusual in her business. More
6000 mile check We finally got to 6000 miles on our Outback--it took 10 months. We don't drive that much. Made the appointment online which was flawless. Arrived at 1 We finally got to 6000 miles on our Outback--it took 10 months. We don't drive that much. Made the appointment online which was flawless. Arrived at 1:00 and they were waiting for me. Could have been out at 1:30 but opted to have the car washed (always a good idea in New Orleans.) I was told there were two cars in front of mine. I assume they hand wash the cars because it took almost an hour to be done. Left around 2:30 with a nice, clean car. We bought the maint. package so no charge for Thursday's visit. More
Exceeding expectations Timely, friendly service. They were efficient, and flexible -I forgot to ask for windshield wiper blade replacement well into the repair period and th Timely, friendly service. They were efficient, and flexible -I forgot to ask for windshield wiper blade replacement well into the repair period and they were able to accommodate me. Every member of the team is patient with a positive attitude....and everything is attitude. Work was complete and exactly what was needed. In addition, they laughed at most of my silly jokes..,.. More
Fast and friendly I'm giving a 5-star rating because every time I visit Brian's Mitsubishi they always take care of my car there isn't a lot of hassle and they price ma I'm giving a 5-star rating because every time I visit Brian's Mitsubishi they always take care of my car there isn't a lot of hassle and they price match guarantee I will continue to bring my Mitsubishi down as long as I own it! More
Great customer service Very helpful when called to ask what to do when had an issue. Very helpful and accommodating to get the issue fixed quickly. Explained problem in man Very helpful when called to ask what to do when had an issue. Very helpful and accommodating to get the issue fixed quickly. Explained problem in manner we were able to understand. Will definitely use services at Bryan Subaru again. Very pleased with service More
I liked the low-key, no hyperbole approach of Mr. Bourgeois The Subaru Forester had been strongly recommended by my son, who is far more knowledgeable about cars than I. After considering and checking out simi The Subaru Forester had been strongly recommended by my son, who is far more knowledgeable about cars than I. After considering and checking out similar vehicles, the test drive in the Forester convinced me. More
Awesome buying experience Greg was awesome to deal with. Listened to what we wanted and was up front with what he could do or not do. No surprises!!! Greg was awesome to deal with. Listened to what we wanted and was up front with what he could do or not do. No surprises!!! More
Always Satisfied with my service here I was satisfied with summary from my mechanic about my car service and how quickly my oil change appointment went. Most of all, my car was returned to I was satisfied with summary from my mechanic about my car service and how quickly my oil change appointment went. Most of all, my car was returned to me the way and brought it in. Unlike the dealership in my neighborhood, giving me my car with oil smudges everywhere. Also, Erin at the check in service desk is the best! More
Great people, great car Rex made car-buying fun. There was never any pressure. He let us take our time, return for several test drives, explained (and continues to explain) Rex made car-buying fun. There was never any pressure. He let us take our time, return for several test drives, explained (and continues to explain) the features of the car. He remains available to us even after the sale. Paul was very clear and thorough in explaining the financing and warranty options. It was a great experience. More