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Bryan Subaru
Metairie , LA
2,426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,426 Reviews of Bryan Subaru
July 21, 2018
Friendly prompt service I liked the drop box to leave your car key with instructions on what I wanted done to my Galant. The service team replaced my timing belt and another I liked the drop box to leave your car key with instructions on what I wanted done to my Galant. The service team replaced my timing belt and another belt that needed replacing and checked my car over for any other belts, hoses, etc that might need replacing. My maintenance work was done in one day and was reasonably priced. The scheduler even replaced my keyless entry battery as a favor. I’ll be back for my next Mitsubishi repair and car purchase. Thanks Bryan Service Departmant. More
by Happycustomer68
Verified CustomerEmployees Worked With
I don’t remember the service persons’ names.
July 20, 2018
First 6000 mile regular maintence. Everyone in service dept. was very professional, The service advisor explained everything that was to be done, kept me posted on the progress as I wai Everyone in service dept. was very professional, The service advisor explained everything that was to be done, kept me posted on the progress as I waited, reviewed everything when completed. My auto was even washed. great service in my opinion. More
by JMIKEZCPA
Employees Worked With
Remi Dematteo
July 19, 2018
Great Service!! There's nothing better for a customer than an educated sales rep who is not pushing for a sale. That's what we found at Bryan. Al Chen was great; frie There's nothing better for a customer than an educated sales rep who is not pushing for a sale. That's what we found at Bryan. Al Chen was great; friendly, funny and willing to work with us to find the vehicle we wanted. We purchased a Mitsubishi Outlander. More
by iillidge626
Employees Worked With
Al Chen, Andy Daigle
July 19, 2018
I matter. Bryan Subaru treats me like I matter. It appears that they work hard at gaining and maintaining customer loyalty.. We all like to feel appreciated. Bryan Subaru treats me like I matter. It appears that they work hard at gaining and maintaining customer loyalty.. We all like to feel appreciated. Thank you. More
by COLLEEN P
Employees Worked With
Greg Bourgeois, Andy Daigle
July 18, 2018
Tire repair, license plate holder install, new wiper Very good service with very nice people that repaired my tire, installed new license plate holder and checked my wipers and installed new one wiper! T Very good service with very nice people that repaired my tire, installed new license plate holder and checked my wipers and installed new one wiper! Thanks More
by TMOENS
Employees Worked With
Orren Lewis
July 18, 2018
Knowledgeable and Friendly Staff I called into Bryan Subaru with a few questions about the new Subaru Ascent and spoke to Orren. He was incredibly well versed on every aspect of the v I called into Bryan Subaru with a few questions about the new Subaru Ascent and spoke to Orren. He was incredibly well versed on every aspect of the vehicle and addressed all my concerns. It’s rare to get treated like a friend and not just a dollar sign at a dealership. More
by Ryan C
Employees Worked With
Orren Lewis
July 18, 2018
Trey Henry was great. Trey Henry was gracious and expedient in his knowledge and service; I, erroneously thought my December-purchased Forester was at 60,000 miles (I misre Trey Henry was gracious and expedient in his knowledge and service; I, erroneously thought my December-purchased Forester was at 60,000 miles (I misread the odometer!); Trey immediately informed me that this was not the case and explained why in no uncertain very simple terms! I look forward to his service in the future. BTW.. I love my DreamMachine Forester!!!! ~Robin H Dorantes~ More
by ZIPPORAHLIVES
Employees Worked With
Rex Bubacz, Andy Daigle
July 17, 2018
Warranty work Needed a new brake switch device that was repaired under warranty. Appointment was made on line within one day. Although I am not pleased with my Suba Needed a new brake switch device that was repaired under warranty. Appointment was made on line within one day. Although I am not pleased with my Subaru, and will probably never again buy one, I have no problems with this dealer or their service department. More
by KLS728
Employees Worked With
Rex Bubacz, Orren Lewis, Mark Maher
July 15, 2018
Slightly dismissive service manager I called the Service Department and left a message the day before I wanted to get my car checked out. No one called me back, but they are the only Sub I called the Service Department and left a message the day before I wanted to get my car checked out. No one called me back, but they are the only Subaru dealership in town so I had to bring the car in. I had specific concerns that I wanted to discuss, but the service manager didn't seem interested in a conversation. He wasn't rude, but he also wasn't engaged. The didn't have any service cars to lend while they worked on my car, as has been my experience with other Subaru dealerships and in the end, I was charged $280 for them to tell me that the car needed repairs exceeding its value. I was somewhat prepared for this repair to value ratio, because the car was old. But I was not particularly pleased by how I was treated or what I was charged. I ended up buying a new car the next day and choose not to buy a Subaru because I did not want a continued relationship with the dealership. More
by ALCAMP5
Employees Worked With
I interacted mostly with the service manager, I believe.
July 13, 2018
Excellent product and experience Had an extremely positive experience at Bryan Subaru. I've wanted this vehicle for a very long time, and the sales staff made the experience smooth an Had an extremely positive experience at Bryan Subaru. I've wanted this vehicle for a very long time, and the sales staff made the experience smooth and uncomplicated. Everyone we dealt with was pleasant and accommodating. Extremely happy with this purchase. More
by Mlocke9744
Employees Worked With
Orren Lewis, Carden "Sonny" West, Paul Demma
