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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

July 27, 2018

Exceeding expectations Timely, friendly service. They were efficient, and flexible -I forgot to ask for windshield wiper blade replacement well into the repair period and th More

by mickeyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
Jul 30, 2018 -

Bryan Subaru responded

Mickey, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

July 27, 2018

Fast and friendly I'm giving a 5-star rating because every time I visit Brian's Mitsubishi they always take care of my car there isn't a lot of hassle and they price ma More

by KINGCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Jul 30, 2018 -

Bryan Subaru responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

July 25, 2018

Great customer service Very helpful when called to ask what to do when had an issue. Very helpful and accommodating to get the issue fixed quickly. Explained problem in man More

by Dacsubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Older service man. Can’t remember name sits at desk close to person at reception desk
Jul 26, 2018 -

Bryan Subaru responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

July 24, 2018

I liked the low-key, no hyperbole approach of Mr. Bourgeois The Subaru Forester had been strongly recommended by my son, who is far more knowledgeable about cars than I. After considering and checking out simi More

by pietashiggi
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Jul 24, 2018 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

July 23, 2018

Awesome buying experience Greg was awesome to deal with. Listened to what we wanted and was up front with what he could do or not do. No surprises!!! More

by jdysart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Paul Demma
Jul 23, 2018 -

Bryan Subaru responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

July 23, 2018

Always Satisfied with my service here I was satisfied with summary from my mechanic about my car service and how quickly my oil change appointment went. Most of all, my car was returned to More

by CAMME37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin
Jul 24, 2018 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

July 21, 2018

Great people, great car Rex made car-buying fun. There was never any pressure. He let us take our time, return for several test drives, explained (and continues to explain) More

by Subaru convert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Paul Demma
Jul 23, 2018 -

Bryan Subaru responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bryan Subaru! Let us know if we can help with anything else. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

July 21, 2018

Friendly prompt service I liked the drop box to leave your car key with instructions on what I wanted done to my Galant. The service team replaced my timing belt and another More

by Happycustomer68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service persons’ names.
Jul 23, 2018 -

Bryan Subaru responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Bryan Subaru's Service Department. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

July 20, 2018

First 6000 mile regular maintence. Everyone in service dept. was very professional, The service advisor explained everything that was to be done, kept me posted on the progress as I wai More

by JMIKEZCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Jul 23, 2018 -

Bryan Subaru responded

Thank you for the excellent review! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with the team to ensure we continue to provide the same level of service for all of our customers. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

July 19, 2018

Great Service!! There's nothing better for a customer than an educated sales rep who is not pushing for a sale. That's what we found at Bryan. Al Chen was great; frie More

by iillidge626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Chen, Andy Daigle
Jul 19, 2018 -

Bryan Subaru responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Mitsubishi Outlander! It's wonderful to know you feel confident in your decision to choose Bryan Subaru as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

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