Back

Bryan Subaru

Metairie , LA

4.8
2,426 Reviews

8305 Airline Dr

Metairie , LA

70003

Directions

By Type

2,426 Reviews of Bryan Subaru

August 02, 2018

Friendly/Informative I made the appointment online and waited at the dealership for the scheduled maintenance. Remi was very friendly and kept me informed of what was bein More

by RICHJG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Aug 06, 2018 -

Bryan Subaru responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 02, 2018

Brake job Erin if fantastic as always...She remembers you and your family no matter the length of time from last visit. Honestly she is the only reason i go to More

by SQUIRKY069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in service dept.
Aug 06, 2018 -

Bryan Subaru responded

It’s great to know that Erin provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 02, 2018

Quick and Friendly I made my appointment on line and the representative was waiting for me. No time wasted and very friendly. When I picked up my car they were very Qui More

by JOYCEHANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Aug 06, 2018 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 02, 2018

Total Pro!!! These guys just get it, friendly and efficient...totally considerate and helpful. Love my Subaru, but it makes the car better with a great service te More

by JYONKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the service guys and gals, and especially the mechanics..thanks, Greg Bourgeois
Aug 06, 2018 -

Bryan Subaru responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 31, 2018

Preying on the elderly As I am going through my late mother-in-law’s finances I discovered that two months before she passed away she purchased a vehicle from Bryan Imports More

by mastergeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Alaimo
July 31, 2018

Great service Very helpful and knowledgeable every time it is serviced.very efficient timing of services.friendly and helpful staff. Appointments are easy to get. T More

by CARLAMSEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Paul Demma
Jul 31, 2018 -

Bryan Subaru responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 30, 2018

Subaru Service A problem was discovered during normal maintenance. This required ordering parts and a second visit. The car is used by my son and he needed the car b More

by CARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 31, 2018 -

Bryan Subaru responded

Thank you for leaving us this great review, Carl! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 30, 2018

Known Defect repaired under warranty I reached out to Erin, my service advisor, about a potential issue that I knew was common with my particular model vehicle (Subaru WRX - clutch throwo More

by SCOTT.MCKENDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski, Trey Henry
Jul 31, 2018 -

Bryan Subaru responded

Thank you for reaching out Scott! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 30, 2018

Best Car Purchasing Experience Yet We had an absolutely fantastic experience buying our Subaru Forester last week. After having looked for several weeks, we settled on the Forester, ma More

by plcho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Paul Demma
Jul 31, 2018 -

Bryan Subaru responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 28, 2018

My first Subaru and loving it I love my car and will def stick with Subaru for my next car purchase. I really enjoyed my car purchase and have had a few issues with the car but hav More

by CLAYBORN_BEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maher, Andy Daigle
Jul 30, 2018 -

Bryan Subaru responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

...
223
...