Bryan Subaru
Metairie , LA
Filter Reviews by Keyword
By Type
2,426 Reviews of Bryan Subaru
Friendly/Informative I made the appointment online and waited at the dealership for the scheduled maintenance. Remi was very friendly and kept me informed of what was bein I made the appointment online and waited at the dealership for the scheduled maintenance. Remi was very friendly and kept me informed of what was being done and how much longer the wait would be. My vehicle was washed superbly. Nothing could have been improved on, I will definitely be back! More
Brake job Erin if fantastic as always...She remembers you and your family no matter the length of time from last visit. Honestly she is the only reason i go to Erin if fantastic as always...She remembers you and your family no matter the length of time from last visit. Honestly she is the only reason i go to this dealership. More
Quick and Friendly I made my appointment on line and the representative was waiting for me. No time wasted and very friendly. When I picked up my car they were very Qui I made my appointment on line and the representative was waiting for me. No time wasted and very friendly. When I picked up my car they were very Quick and friendly. More
Total Pro!!! These guys just get it, friendly and efficient...totally considerate and helpful. Love my Subaru, but it makes the car better with a great service te These guys just get it, friendly and efficient...totally considerate and helpful. Love my Subaru, but it makes the car better with a great service team..why i keep using Bryan Subaru..thanks More
Preying on the elderly As I am going through my late mother-in-law’s finances I discovered that two months before she passed away she purchased a vehicle from Bryan Imports As I am going through my late mother-in-law’s finances I discovered that two months before she passed away she purchased a vehicle from Bryan Imports used cars and boy did they see her coming. They sold her a vehicle with a KBB averaged trade in value of $13,904 and by the time they were finished with her she had financed $26,520.48 for 6 years at 10.89%. They charged $18,995 for the vehicle, $695 for gold customer care whatever that is, $502 for fees, $3,659 for a 30,000-mile warranty $740 for Gap insurance and $1929.48 for taxes. Even though she was 72 years old, diabetic and handicapped they didn’t add in life insurance which most reputable companies would have insisted on for a 6-year loan. I know it’s a buyer beware world and nothing they did was illegal but preying on the elderly is just disgusting. More
Great service Very helpful and knowledgeable every time it is serviced.very efficient timing of services.friendly and helpful staff. Appointments are easy to get. T Very helpful and knowledgeable every time it is serviced.very efficient timing of services.friendly and helpful staff. Appointments are easy to get. Thank you ! More
Subaru Service A problem was discovered during normal maintenance. This required ordering parts and a second visit. The car is used by my son and he needed the car b A problem was discovered during normal maintenance. This required ordering parts and a second visit. The car is used by my son and he needed the car before their normal turn around time in order to go back to school. Bryan Subaru completed the job ahead of schedule and my son was able to return back to school. More
Known Defect repaired under warranty I reached out to Erin, my service advisor, about a potential issue that I knew was common with my particular model vehicle (Subaru WRX - clutch throwo I reached out to Erin, my service advisor, about a potential issue that I knew was common with my particular model vehicle (Subaru WRX - clutch throwout bearing). She knew exactly what to look for and upon bringing my car in, made a plan with me to bring my car in to receive a loaner due to the length of time required for repair. Upon picking up my car, the repair seems to have made the vehicle shift more smoothly than before, and issue that I noticed before is gone. Friendly and complete service all around. More
Best Car Purchasing Experience Yet We had an absolutely fantastic experience buying our Subaru Forester last week. After having looked for several weeks, we settled on the Forester, ma We had an absolutely fantastic experience buying our Subaru Forester last week. After having looked for several weeks, we settled on the Forester, mainly due to the wonderful help from our salesperson, Rex. He was a wealth on knowledge, and had the perfect balance between answering our questions, and allowing us to experience the vehicle without extraneous comments or persuasion., We love the new vehicle! More
My first Subaru and loving it I love my car and will def stick with Subaru for my next car purchase. I really enjoyed my car purchase and have had a few issues with the car but hav I love my car and will def stick with Subaru for my next car purchase. I really enjoyed my car purchase and have had a few issues with the car but have had it taken care of. Great service and will buy my next car from them. More