Bryan Subaru
Metairie , LA
Filter Reviews by Keyword
By Type
2,426 Reviews of Bryan Subaru
Great Service I took my car in for some recalls and a noise I had on my Evo. They promptly took my car and fixed everything. I highly recommend them. I took my car in for some recalls and a noise I had on my Evo. They promptly took my car and fixed everything. I highly recommend them. More
taken advantage of I was turning in my previous lease on a forrester, which I was extremely satisfied with. I wanted the same car and needed to have the same note. I f I was turning in my previous lease on a forrester, which I was extremely satisfied with. I wanted the same car and needed to have the same note. I felt that I was taken advantage of and I was not shown another car to drive and was not the same car, it had a lot of other extras that I didn't need. when asked if I could get a car just like mine, the response was that he didn't have one and would have to order it and that would cost me more. so I may just get this one. I ended up paying 79 dollars more than previous note, which I am on fixed incomeand causes me to do without something else. I trusted Greg to give me a good deal but felt like I was taken advantage of. Im sorry to say he was not giving me the best deal. I know this because after reaching my daughter who we had leased cars together, she received a much better deal and was able to get a car that had much less equipment, for close to same deal we both had. More
Great service and would recommend either buying or getting your Subaru repaired here. Have had nothing but good experiences here and will def buy here again. and would recommend either buying or getting your Subaru repaired here. Have had nothing but good experiences here and will def buy here again. More
The website/sales associate experience was seamless Bryan was able to complete all the legwork from website to our visits and interactions with Orrin. When we decided to make the deal everything was pre Bryan was able to complete all the legwork from website to our visits and interactions with Orrin. When we decided to make the deal everything was prepared and waiting for a smooth and quick delivery. We couldn’t be more pleased with our choice of car and dealer. More
Great Service Haven't had a problem, you can walk in without an appointment and get an oil change within an hour. The staff is very helpful and friendly. Haven't had a problem, you can walk in without an appointment and get an oil change within an hour. The staff is very helpful and friendly. More
Installed items ordered from purchase Picked up license plate and installed body side moldings which had been ordered. All went well and was out actually before my scheduled appointment. Picked up license plate and installed body side moldings which had been ordered. All went well and was out actually before my scheduled appointment. And got a free car wash too. Can't beat the service More
Top-notch, quick, expert service The service advisors (Remmy, Bryan, Tray) are very attentive, accommodating, friendly, technically adept, and always strive to please. This particula The service advisors (Remmy, Bryan, Tray) are very attentive, accommodating, friendly, technically adept, and always strive to please. This particular time, it took 3 visits to resolve the electrical drain issue, but they did find the problem (I had left the cargo area courtesy light on). Even so, the 3 visits really stemmed from an issue with Subaru Corporation's ridiculous policy on battery condition & replacement. Service in the past (both this Outback and our previous Forester) has been excellent. I also always enjoy talking with my all-time favorite salesman, Greg Bourgeois, whenever I come in for service. This is our second Subaru. In the past, we've always been dissatisfied with either the push salesmen, or the service, or both, and have thus switched between car companies again and again. This dealership is truly different (superior) and is definitely bringing us back in the future. The break area is fantastic (good selection of snacks and drinks, coffee, and even a dog tag machine I've needed to use). The entire facility is very, very clean and organized. More
Excellent customer service Remy handled my case. He is an excellent Subaru representative- always professional, courteous, understanding, helpful and kind. He returns calls prom Remy handled my case. He is an excellent Subaru representative- always professional, courteous, understanding, helpful and kind. He returns calls promptly and makes the experience as easy for the customer as anyone could. I also had communication with 2 other employees, Charlotte and Trey, who were equally professional and helpful. Bryan Subaru - especially Remy - goes out of its way to help the customer. More
Outstanding Service & Customer Service Realizing how many Subaru's on the streets of New Orleans, and the fact that Subaru on Airline Hwy is just about the only dealer, I was concerned what Realizing how many Subaru's on the streets of New Orleans, and the fact that Subaru on Airline Hwy is just about the only dealer, I was concerned what type of service I would get, and how easy it would be to book a service appt. I called on a Tuesday, booked a 9:00 am Thursday morning appt.... Basically, I pulled up at 8:30, checked in with the Service Manager, within minutes my car was taken into service, while I sat in a very pleasant atmosphere, all the chips, doughnuts, coffees I desired... Within 30 minutes my car was completed, then the Manager asked if I would like it to be washed.... I said yes, if no problem, then my car was immediately driven around back where it was washed very well. It was an extremely pleasant experience, and I "truly" appreciate the competence, professionalism, and exceptional customer service. Thanks Subaru! More
Easy service. Routine oil change I'm a loyal Subaru owner. The Bryan dealership is in Kenner. The dealership is not convenient to my home or work.The former Subaru Dealership was in the center of New Orleans a The Bryan dealership is in Kenner. The dealership is not convenient to my home or work.The former Subaru Dealership was in the center of New Orleans and very convenient to all parts of New Orleans More