Bryan Subaru
Metairie , LA
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2,426 Reviews of Bryan Subaru
Oil Change I had a great experience with my oil change. Work was done in a timely manner and I even got a quick wash out of it! I had a great experience with my oil change. Work was done in a timely manner and I even got a quick wash out of it! More
Subaru Outback Service Bryan Subaru is located on Airline Highway, not an easy get and the only Subaru in town. I am not confident about the service performed or the price Bryan Subaru is located on Airline Highway, not an easy get and the only Subaru in town. I am not confident about the service performed or the price I got. The service agent, Trey, was very nice. I called ahead of time to make an appointment and when I got there it was as if I never called. They charge you for diagnostics and only remove the charge if you get your vehicle repaired there. Since I bought my Subaru Outback in Atlanta Georgia I wasn't sure how this dealership would compare. All I know if that I miss STIVERS Subaru. Bryan Subaru could learn a lot from Stivers. More
Regular maintenance Car has low miles and is not on schedule for maintenance. Have had car serviced regularly at dealership. Had an appointment. Didn't take long for se Car has low miles and is not on schedule for maintenance. Have had car serviced regularly at dealership. Had an appointment. Didn't take long for service, More
Oil Change and Tire Rotation They were very efficient and thorough. I felt at ease and didn't have to wait long. They were very kind and were sure to explain helpful details and s They were very efficient and thorough. I felt at ease and didn't have to wait long. They were very kind and were sure to explain helpful details and suggestions about my vehicle and its maintenance. More
Purchase Outback Just great service from start to finish. Would recommend to all my friends. Didnt feels pressure at all. First offer was enough. Didnt need to see any Just great service from start to finish. Would recommend to all my friends. Didnt feels pressure at all. First offer was enough. Didnt need to see anymore. More
Very good, but one exception. Service has always been prompt and courteous. Friendly too. But recently, I had a bad experience. The oil drain plug from the last Subaru oil chang Service has always been prompt and courteous. Friendly too. But recently, I had a bad experience. The oil drain plug from the last Subaru oil change was installed way too tight. I couldn't loosen it with a long 1/2" breaker bar. We took the car to the dealer and complained. They were most apologetic and immediately corrected everything and even serviced the oil change free of charge. I am impressed. They are very concerned about our happiness as Subaru owners. Great people. More
Happy customer! Bryan was easy to deal with. We experienced no surprises, it was good value, nice car. We're happy with our new vehicle. Would buy another car there. Bryan was easy to deal with. We experienced no surprises, it was good value, nice car. We're happy with our new vehicle. Would buy another car there. More
Forester for John Sales person was very knowledgeable about Subaru and comparable vehicles. He did not push rather strove to earn the sale. We appreciated his approach. Sales person was very knowledgeable about Subaru and comparable vehicles. He did not push rather strove to earn the sale. We appreciated his approach. Thanks More
New Tires In and Out I use Bryan Subaru for everything my Outback needs. I could go to Firestone, etc. and many folks think dealers overcharge, but I find Bryan's prices n I use Bryan Subaru for everything my Outback needs. I could go to Firestone, etc. and many folks think dealers overcharge, but I find Bryan's prices not only competitive, but their service is above and beyond any where else. They stick to the task, the price and promised time slot. Though they might mention if something off the list needs attention, they never push parts and labor beyond what you're there for. My last experience, just yesterday, was new tires. Brian Guzzardi searched for the best tires for the price and said if they didn't have them there, he'd bring them in next day, the day I would have the car there. They promptly and immediately took my car the moment I arrived and had it back to me earlier than anticipated, with a thorough car wash to boot. I bought my Outback from Bryan in 2015, and now my wife wants a Subaru Cross Trek, which in the next year or so, we'll be getting from Bryan. More
Great customer service! This was my 2nd purchase from Bryan Subaru. Both times we were greeted as soon as we walked in and asked what can we help you with. We never had any p This was my 2nd purchase from Bryan Subaru. Both times we were greeted as soon as we walked in and asked what can we help you with. We never had any problems. All questions were answered and very willing to help to find what you are looking for. The process went smoothly and was in and out very quickly with my new Subaru. More