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Bryan Subaru

Metairie , LA

4.8
2,426 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,426 Reviews of Bryan Subaru

August 16, 2018

Oil Change I had a great experience with my oil change. Work was done in a timely manner and I even got a quick wash out of it! More

by GABYSAAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
Aug 16, 2018 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 15, 2018

Subaru Outback Service Bryan Subaru is located on Airline Highway, not an easy get and the only Subaru in town. I am not confident about the service performed or the price More

by DELLPEARCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 17, 2018 -

Bryan Subaru responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 15, 2018

Regular maintenance Car has low miles and is not on schedule for maintenance. Have had car serviced regularly at dealership. Had an appointment. Didn't take long for se More

by CHARLES43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Aug 16, 2018 -

Bryan Subaru responded

Thank you for leaving us this great review, Charles! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 15, 2018

Oil Change and Tire Rotation They were very efficient and thorough. I felt at ease and didn't have to wait long. They were very kind and were sure to explain helpful details and s More

by JERRYDROBICHAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carden "Sonny" West
Aug 16, 2018 -

Bryan Subaru responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 13, 2018

Purchase Outback Just great service from start to finish. Would recommend to all my friends. Didnt feels pressure at all. First offer was enough. Didnt need to see any More

by anthonybellao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Aug 13, 2018 -

Bryan Subaru responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

August 10, 2018

Very good, but one exception. Service has always been prompt and courteous. Friendly too. But recently, I had a bad experience. The oil drain plug from the last Subaru oil chang More

by YBK1935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 13, 2018 -

Bryan Subaru responded

Thank you for the feedback, we use it to improve! We always strive to make every customer experience the best possible and are glad we could solve your oil drain plug issue!

August 10, 2018

Happy customer! Bryan was easy to deal with. We experienced no surprises, it was good value, nice car. We're happy with our new vehicle. Would buy another car there. More

by marv
Recommend Dealer
Yes
Employees Worked With
Carden "Sonny" West, Paul Demma
Aug 13, 2018 -

Bryan Subaru responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Bryan Subaru and it’s great to hear of your continued business. Bryan is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car!

August 10, 2018

Forester for John Sales person was very knowledgeable about Subaru and comparable vehicles. He did not push rather strove to earn the sale. We appreciated his approach. More

by johnlisaherman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orren Lewis, Andy Daigle
Aug 13, 2018 -

Bryan Subaru responded

Thank you so much for leaving this awesome review of our dealership.We are dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride!

August 10, 2018

New Tires In and Out I use Bryan Subaru for everything my Outback needs. I could go to Firestone, etc. and many folks think dealers overcharge, but I find Bryan's prices n More

by EFOSTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Aug 13, 2018 -

Bryan Subaru responded

We cannot thank you enough for your wonderful review of Bryan Subaru and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

August 09, 2018

Great customer service! This was my 2nd purchase from Bryan Subaru. Both times we were greeted as soon as we walked in and asked what can we help you with. We never had any p More

by willkingiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Taniecia Duplantis, Andy Daigle
Aug 13, 2018 -

Bryan Subaru responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

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