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Bryan Subaru

Metairie , LA

4.8
2,426 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,426 Reviews of Bryan Subaru

August 20, 2018

First Time Vehicle Service First time in for vehicle service. Great experience. Service representative was very friendly and kept me posted on status of vehicle. Bryan Subar More

by Bryan_Mcdowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
REMI DEMATTEO
Aug 28, 2018 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 20, 2018

Oil change service I had an oil change done to my car, and it was in and out under an hour. The service was quick and timely. Great service all around. More

by TQNGUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 23, 2018 -

Bryan Subaru responded

We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Until next time, take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 19, 2018

good service I get good service every time I come in for service friendly service people to deal with time in and out good I also enjoy the coffee see u next time More

by RLFREIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin czaplinski
Aug 20, 2018 -

Bryan Subaru responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know we were able to show you that we are dedicated to personalized service. Don't hesitate to reach out if you have any further questions or needs.

August 18, 2018

Check engine light on after major service about 3 weeks ago Needed new alternator much to our surprise. Just had major service check and nothing indicated this issue at that time just glad was still under warr More

by ANDY.KING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trey - was called on my way home to alert me that techs’ tools were left under the hood. Quite alarming!
Aug 20, 2018 -

Bryan Subaru responded

Thank you for taking the time to provide us this feedback, Andy. At Bryan Subaru, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

Aug 24, 2018 -

Bryan Subaru responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 18, 2018

Knowledgeable and professional sales team Orren is extremely knowledgeable of the cars he sells. He is very professional and responsive to all questions we had. This was one of the most pleasa More

by Dee504
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Daniel, Orren Lewis, Paul Demma
Aug 20, 2018 -

Bryan Subaru responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.

August 17, 2018

nice experience Dreaded buying a car . but better than i thought . People were nice and freindly. I would reccomend to freinds and family . I am happy with purchas More

by joanbegley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Aug 20, 2018 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 17, 2018

Great place for automobile service I have taken my 2013 Outlander to Bryan imports since I bought it and the service is great. Also Erin is the nicest person you could ask for. She is c More

by JMCCUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Aug 20, 2018 -

Bryan Subaru responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bryan Subaru satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car needs! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 17, 2018

12,000 mile maintenance Fast and thorough with excellent attention to customer service. I was greeted with a smile and my car was taken back to perform services almost immed More

by LAUREN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy and Josh Daniel
Aug 20, 2018 -

Bryan Subaru responded

What an enjoyable review to read!  It is reassuring to know that we were able to provide you with a hassle-free and great shopping experience. Bryan Subaru's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your car service. Don’t hesitate to call or stop in should you have any questions. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 16, 2018

Very good Victor was very helpful with my car trouble even though was an expensive surprise that instead of changing one tire I had to change all four More

by SERGIORIVERA5248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Henry
Aug 16, 2018 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

August 16, 2018

Great team work! Every one was very nice and accommodating. I was treated fairly and not pushed into anything. I like that. Very professional. David Duncan was very n More

by cherieholle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Demma, Andy Daigle
Aug 16, 2018 -

Bryan Subaru responded

Thank you for taking the time to share your feedback regarding your experience at Bryan Subaru and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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