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Bryan Subaru

Metairie , LA

4.8
2,426 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,426 Reviews of Bryan Subaru

October 31, 2018

Service Rocks! The service team was pleasant, helpful, and efficient. It was a great experience! Trey kept informed and made reasonable suggestions. My car was ready More

by SPARKSTER36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 01, 2018 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 29, 2018

Efficient and accommodating!!!! Trey was very knowledgeable and understood my auto problems. He kept me informed - good news as well as bad news. Car fixed and all systems work well More

by SIXHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Henry
Nov 01, 2018 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 26, 2018

So far so good I had a very satisfying experience at the dealer because they moved quickly. I really appreciate it. I came in for an oil change at 4:30 PM and was fi More

by WRIHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 01, 2018 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 25, 2018

Most considerate & helpful There are dealer service centers that treat you as if the sale is done & no need to impress you as a customer, not so here! More

by LOLO451
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Oct 25, 2018 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 25, 2018

There for forever Not enough seating for people waiting to have their car serviced. Car wasn’t completely vacuumed out or washed, left the walkie talkie in my car. Said More

by CARLEIGHPEARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
October 24, 2018

Repair after serious motor damage to BRZ Simply put the service was above average in every category. Friendly and knowledgeable staff made every step of the process simple. Good correspondenc More

by CCCARTISAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Oct 25, 2018 -

Bryan Subaru responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 24, 2018

Consistent quality and customer service I’ve been getting service done at Bryan for a few years now, and I’ve always had amazing experiences there. They do a good job and take care of everyt More

by ZOEMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey & Remi
Oct 25, 2018 -

Bryan Subaru responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 22, 2018

Just needed a replacement battery Trey got me in and out very quickly needed a new battery . Every time I’ve needed service tray has been great to take care of me getting or a loaner More

by SCHMIDTHOMESINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Oct 23, 2018 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 22, 2018

Great Service Brought my daughter’s car for routine service and service adviser and technician were both very helpful. They filler her washer. Car was returned clea More

by KBDUSSOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Oct 23, 2018 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 20, 2018

Subaru repair My display panel started to show different brake alerts. When I described the seemingly random lights, Trey knew exactly what the problem was and had More

by NOBLASTERS2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'Neal, Victor Henry, Trey
Oct 23, 2018 -

Bryan Subaru responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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