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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

November 09, 2018

Mr. Trey Henry deserves a promotion Wonderful Service GREAT SERVICE! Wonderful people on Your staff including the person who worked on my 2001 Subaru I think his nick name is D I hope to get to 300,000 m More

by Admiral Benjamin Goliwas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Trey Henry
Nov 13, 2018 -

Bryan Subaru responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

November 08, 2018

great service response Remy received my car from the towing service and let me know he received it and reviewed the issues on my online explanation. He assured me the issue More

by KJDOC1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy the service representative and the service department receptionist at Bryan Subaru
Nov 08, 2018 -

Bryan Subaru responded

Thank you for the perfect rating and this review. Remy is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

November 06, 2018

Honest Service Department I was grateful that the Service Department contact was hones with me on the time frame of receiving and part as well as the cost of the part. He expl More

by vickie4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Nov 07, 2018 -

Bryan Subaru responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your trust and business. Please let us know if we can ever help you in the future. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

November 05, 2018

Good service & great waiting area Title said it all. Dealing with Remi, as usual, was great. The person who answered the phone was very friendly & professional. The choice of snacks wa More

by JANE.MORGAN.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi
Nov 05, 2018 -

Bryan Subaru responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

November 05, 2018

New forester. No service yet. Greg did not explain that we were not getting the X-Mode with snow, even though we were explicit that the car was to registered in the mountains of Co More

by ylgagnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
Nov 09, 2018 -

Bryan Subaru responded

I'm truly sorry to hear about your recent visit. Our priority here at Bryan Subaru is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

November 01, 2018

Awesome Service! The staff who serviced my car were the nicest employees I have ever dealt with at a car dealership. They were knowledgable, professional and listened More

by EKNAFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maher
Nov 01, 2018 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 31, 2018

Great Experience Enthusiastic group. The sales staff and finance officer could not have been better. Complete review of the car's features after it was purchased. C More

by margie.offan
Recommend Dealer
Yes
Employees Worked With
John, Taniecia Duplantis, Andy Daigle
Nov 01, 2018 -

Bryan Subaru responded

Thank you so much, Margie! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 31, 2018

Service Rocks! The service team was pleasant, helpful, and efficient. It was a great experience! Trey kept informed and made reasonable suggestions. My car was ready More

by SPARKSTER36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 01, 2018 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 29, 2018

Efficient and accommodating!!!! Trey was very knowledgeable and understood my auto problems. He kept me informed - good news as well as bad news. Car fixed and all systems work well More

by SIXHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Henry
Nov 01, 2018 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

October 26, 2018

So far so good I had a very satisfying experience at the dealer because they moved quickly. I really appreciate it. I came in for an oil change at 4:30 PM and was fi More

by WRIHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 01, 2018 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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