Bryan Subaru
Metairie , LA
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2,426 Reviews of Bryan Subaru
Great! Thanks for all the communication to remind me of needed service. And the staff taking care of the service were phenomenal as well. Thanks again!! Thanks for all the communication to remind me of needed service. And the staff taking care of the service were phenomenal as well. Thanks again!! More
Good service, but not happy with program changes I brought my car for service, everyone was pleasant and helpful. However, I thought that I would be getting my next oil change free. I was told that t I brought my car for service, everyone was pleasant and helpful. However, I thought that I would be getting my next oil change free. I was told that this program ended on January 1, 2018. But I was there for an oil change in May 2018 and was told that my next one would be free. So, they lied to me in May or the information that I was told this week is inaccurate. Whatever the case, I am every disappointed because I did not get my first oil change free due to my error. I bought the car in April 2017 and in September 2017, I had the oil changed at another service center because I forgot about the coupon for my first free oil change. I went to this other place because I thought a hurricane was coming and I would have to evacuate and I did not want to wait for an appoitment at the dealership and I honestly forgot about the coupon. A few months later, I found the coupon, it had expired, so I called and was told nothing could be done because it expired. So, I realize that was my mistake, but in May, I was told that my next one would be free and now I am told that the program no longer exists.?! Very frustrating! Everything was fine on this visit except for being told this program has been canceled. More
Car service I had an appointment to have my car serviced. There was no wait and the service was completed in a timely manner. I was satisfied. I had an appointment to have my car serviced. There was no wait and the service was completed in a timely manner. I was satisfied. More
Fast service Was glad to see you service all makes. I have brought my last 2 Mitsubishi's to you for all servicing. Now you are servicing my VW Beetle! Was glad to see you service all makes. I have brought my last 2 Mitsubishi's to you for all servicing. Now you are servicing my VW Beetle! More
Second Outback I purchased a 2017 Outback Touring from Rex. Read up on 2019 features, and ordered a 2019 Outback Touring from Rex.. I took delivery on October 12, 20 I purchased a 2017 Outback Touring from Rex. Read up on 2019 features, and ordered a 2019 Outback Touring from Rex.. I took delivery on October 12, 2018. Rex is exceptional in his product knowledge and his customer skills. A very pleasant experience. More
Trey is awesome The sales manager Mr Daniel is outstanding and the service advisor Trey. Overall very happy with the Bryan Subaru dealer. I will recommend it to anyon The sales manager Mr Daniel is outstanding and the service advisor Trey. Overall very happy with the Bryan Subaru dealer. I will recommend it to anyone More
Oil change and tire rotation Great service. They took my car back exactly as scheduled and finished before I was expecting. The only thing I would change is paying to rotate the t Great service. They took my car back exactly as scheduled and finished before I was expecting. The only thing I would change is paying to rotate the tires. Other dealers offer this service for free. More
Customer Oriented Staff always keeping the customer at the forefront of any visit! Despite a few issues Remy was able to make sure my vehicle was serviced and matters Staff always keeping the customer at the forefront of any visit! Despite a few issues Remy was able to make sure my vehicle was serviced and matters with vehicle and clerical were resolved without inconveniencing my visit. More
Amazing Customer Service I have been to this dealer a couple of times and I keep returning because of the quick, honest, and helpful nature of the service. I have been to this dealer a couple of times and I keep returning because of the quick, honest, and helpful nature of the service. More
my encounter My recent encounter at Bryan was and always has been Superb. Thanks to the guidance and personal care of GREGORY Bourgeois I will always recommend thi My recent encounter at Bryan was and always has been Superb. Thanks to the guidance and personal care of GREGORY Bourgeois I will always recommend this dealership to my friends and acquaintances. Thanks millions! More