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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

February 25, 2019

Scheduled service Service is convenient with online scheduling and shuttle provided. All my experiences with Bryan Subaru have been great from purchase to routine main More

by SSBELLAIRE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orren Lewis
Feb 28, 2019 -

Bryan Subaru responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 25, 2019

Bryan Subaru needs to clone Remi The world needs a thousand of Remi to watch over your service appointment. The showroom and waiting area are comfortable and well-appointed. Thanks, More

by CABALLEROJUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi
Feb 28, 2019 -

Bryan Subaru responded

Reviews like yours are truly a breath of fresh air! Remi is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 25, 2019

Friendly and efficient Great communication about the service. Waiting area was comfortable. Service was great. I am looking forward to the next one. Thanks everybody who hel More

by ERICWNORMAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Feb 28, 2019 -

Bryan Subaru responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 20, 2019

Always Awesome Trey listened to my concerns and made time for me to bring my car in the same day. I appreciate the fast service and for Subaru standing behind the More

by pkmelvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Henry and Erin
Feb 21, 2019 -

Bryan Subaru responded

Thank you for your kind words. We feel our service department is what makes Bryan Subaru special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 20, 2019

Oil change Everyone was great they were fast and friendly. I will definitely be recommending this company to family and friends for everything from part to servi More

by BOSSY17KEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aeren
Feb 21, 2019 -

Bryan Subaru responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 18, 2019

Out of state buyer The folks at Bryan made it pretty simple for us to purchase a vehicle in New Orleans from Colorado. Great communication, service and follow up for th More

by jhaberkorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maher, Andy Daigle
Feb 21, 2019 -

Bryan Subaru responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 18, 2019

Disappointing I purchased a used vehicle at Bryan Chevrolet a few weeks ago, after finding it listed online. There were a few issues that arose after the sale that More

by ms
Recommend Dealer
No
Employees Worked With
Chuck Bordlee
Mar 08, 2019 -

Bryan Subaru responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

Mar 19, 2019 -

ms responded

I replied to the email address above on Friday, March 8. I haven't received a response yet 10 days later.

Apr 09, 2019 -

ms responded

It's now April 9. Still no response from anyone at this dealership.

February 17, 2019

Fast & Friendly I’ve never taken my car to be serviced at Bryan Subaru and I had put it off based on experiences at other dealerships, e.g., I expected it to take a l More

by Nola1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry! Can’t remember his name and I don’t see him on the website.
Feb 21, 2019 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 15, 2019

Airbag recall service Service was provided as per my appointment and transportation to my office was provided. A camera that I installed and just tucked the wires out of th More

by RFHEIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre
Feb 21, 2019 -

Bryan Subaru responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 15, 2019

Amazing Customer Service They went above and beyond to get me in the car I wanted. I would highly recommend them, and already have to many of my friends! More

by MirLav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orren Lewis, Andy Daigle
Feb 21, 2019 -

Bryan Subaru responded

We love hearing about customers that have a terrific experience at Bryan Subaru. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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