Bryan Subaru
Metairie , LA
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2,426 Reviews of Bryan Subaru
Amazing Compnay and staff! I would like to submit a heartfelt "Thank you," to the Subaru staff and mechanics for their wonderful work and customer-service. I seldom take the tim I would like to submit a heartfelt "Thank you," to the Subaru staff and mechanics for their wonderful work and customer-service. I seldom take the time to express my appreciation in writing, but the present situation is rather extraordinary, and requires something more than a verbal token of appreciation. After my Subaru Forester suffered catastrophic engine-failure, I was confronted with the gloomy prospect of losing my car, or having to pay the hefty price-tag for a new engine. An expense, in all honesty, I could not afford. After calling the Subaru 1-800 number and explaining my predicament, the company did the unthinkable: they decided to help me. No, they decided to cover 75% of the repair cost. This offer left me feeling utterly flabbergasted—in the best way possible. Never in my life has a company treated me with such generosity and good-will. I cannot thank the staff at Subaru enough (Thank you, Erin!)—and this includes the corporate arbiters of my case. I will henceforth become Subaru's good herald. Yours truly, Paul. More
Excellent Service You were very careful with the diagnostics and the repairs have been very helpful!!!! Remi DeMatteo was very nice to work with. Thank you for fixing m You were very careful with the diagnostics and the repairs have been very helpful!!!! Remi DeMatteo was very nice to work with. Thank you for fixing my car. More
Fred's first service This was Fred's first service, an oil change and my first experience with Bryan Subaru service department. Erin was ready for me when I walked in the This was Fred's first service, an oil change and my first experience with Bryan Subaru service department. Erin was ready for me when I walked in the door and had Fred ready for me to pick up on time just as she had promised. She even ran him through the car wash for me! The transaction was super simple and effortless. More
regular mait Car was serviced properly and on time. cost for repairs was a bit high but not outside the normal charges for a dealership. Thank you. Car was serviced properly and on time. cost for repairs was a bit high but not outside the normal charges for a dealership. Thank you. More
Excellent service! Remi Dematteo and the service department team provided excellent service. They were patient, considerate, and professional, from the minute I brought Remi Dematteo and the service department team provided excellent service. They were patient, considerate, and professional, from the minute I brought the car in. They go out of their way to make a tedious chore pleasant!! More
Awesome Erin is the best customer service specialist ever ... always make you fill welcome... I think if she’s having a bad day ... you won’t even know it . Erin is the best customer service specialist ever ... always make you fill welcome... I think if she’s having a bad day ... you won’t even know it ... I just love it when she’s there ... I pray when I schedule an appointment she’s there ... she light up the room ... I really like the Mitsubishi side the best but it’s close for remodel... I just do ... it was her birthday that day I was there ... I never been to a place that’s takes care of you like she do ...they have other people there ... but I just like her .. and the older lady for the other side that’s take the payments ... that’s how long I been going there with my truck ... also the manager ( I meet him before He also take care of the guest... thanks for the awesome Services... More
Smooth easy transaction Need more inventory to choose from, selection was limited on exterior & interior finishes. Enjoyed working with Rex, always helpful in answering quest Need more inventory to choose from, selection was limited on exterior & interior finishes. Enjoyed working with Rex, always helpful in answering questions and going through new features. More
Very simple Our salesman John was awesome the whole car buying experience was simple and we felt we received a good deal. He explained all of the features and wa Our salesman John was awesome the whole car buying experience was simple and we felt we received a good deal. He explained all of the features and was very patient. I would recommend Bryan Subaru. More
Well taken care of Remi was my adviser and he took the time to explain all the necessary work needed in order to keep my Subaru running efficiently. I appreciate how he Remi was my adviser and he took the time to explain all the necessary work needed in order to keep my Subaru running efficiently. I appreciate how he handled everything. More
First Service on My Outback Touring The staff was courteous, and attentive to My needs. The service was quick and professional. It was a very satisfactory experience. Thank you Trey for The staff was courteous, and attentive to My needs. The service was quick and professional. It was a very satisfactory experience. Thank you Trey for your personal attention. I am Looking forward to seeing you in the future. More