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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

March 12, 2019

Treated like a VIP It is always very pleasant walking into Bryan Subaru. Though I am not a "big ticket" customer, I am always treated like a VIP. They are open with comm More

by RAMIEMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
remy, and erin
Mar 12, 2019 -

Bryan Subaru responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 12, 2019

AVERAGE TRAY IS ALWAYS HELPFUL. SERVISE WAS AVERAGE. WILL RETURN FOR MORE SERVICE. TRAY WAS VERY HELPFUL. WOULD RECOMMEND TO OTHER COSTOMERS. DO NOT LIKE TO W More

by BANDG05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TRAY
Mar 12, 2019 -

Bryan Subaru responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 12, 2019

12,000 mile maintenance The service was fantastic, and everyone I encountered at Bryan Subaru were very helpful! I will definitely recommend services for this location to all More

by SAMLWPEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Falterman, Taniecia Duplantis
Mar 13, 2019 -

Bryan Subaru responded

We cannot thank you enough for your wonderful review of Bryan Subaru and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 11, 2019

service The overall experience was pleasant and easy- the online appointment scheduling is nice and makes things easier to plan and there were plenty of time More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Mar 11, 2019 -

Bryan Subaru responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 08, 2019

exceptional I am sorry to see Bryan and Mitsubishi part ways but I understand. I will continue to get my Outlander serviced at Bryan because of Erin Czaplinski. More

by JOHN MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Mar 11, 2019 -

Bryan Subaru responded

Thank you for taking the time to write this review. We are pleased to hear that Erin was able to provide an efficient and overall positive experience. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 08, 2019

Recall and upgrade of the combo system When I arrived, I was immediately and courteously greeted. I had a standing appointment with the service department. My issue was known to them. The s More

by IEZIN6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Henry - Service Representative
Mar 11, 2019 -

Bryan Subaru responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 07, 2019

Service and Warranty Our initial sales experience with Bryan Subaru was friendly and honest. This attitude has continued over our three years of ownership with friendly a More

by R.FREIBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi
Mar 11, 2019 -

Bryan Subaru responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 04, 2019

Quick friendly service Been with Bryan Subaru for 4 years and 2 vehicles, excellent dealership and service . The staff in service and sales have always taken their time an More

by DORRIEDICHARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Carden "Sonny" West
Mar 05, 2019 -

Bryan Subaru responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 02, 2019

First service. Bought the Forrester here last year but first time service. Routine maintenance performed along with issue with the remote rear door. All done in a co More

by User-02fefabb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Mar 05, 2019 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 01, 2019

Poor Service, Incredibly Slow Oil change took 2.5-3 hours after making appointment. Found out today that they didn't even refill all fluids as my windshield wiper fluid is still ou More

by JSUER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Remi
Mar 08, 2019 -

Bryan Subaru responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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