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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

March 07, 2019

Service and Warranty Our initial sales experience with Bryan Subaru was friendly and honest. This attitude has continued over our three years of ownership with friendly a More

by R.FREIBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi
Mar 11, 2019 -

Bryan Subaru responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 04, 2019

Quick friendly service Been with Bryan Subaru for 4 years and 2 vehicles, excellent dealership and service . The staff in service and sales have always taken their time an More

by DORRIEDICHARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Carden "Sonny" West
Mar 05, 2019 -

Bryan Subaru responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 02, 2019

First service. Bought the Forrester here last year but first time service. Routine maintenance performed along with issue with the remote rear door. All done in a co More

by User-02fefabb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Mar 05, 2019 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 01, 2019

Poor Service, Incredibly Slow Oil change took 2.5-3 hours after making appointment. Found out today that they didn't even refill all fluids as my windshield wiper fluid is still ou More

by JSUER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Remi
Mar 08, 2019 -

Bryan Subaru responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 01, 2019

Oil change/recall Was able to get appt to get oil changed and recall taken care of with short notice. Very friendly and good atmosphere to wait in More

by SDECAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
Mar 05, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 27, 2019

Friendly, efficient, thorough I came in for a routine oil change and the whole process was easy. The receptionist was super friendly and helpful. There was a recall on my car that More

by soceamay
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Feb 28, 2019 -

Bryan Subaru responded

We appreciate your marvelous feedback, Soceamay. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 27, 2019

Positive Car Purchase Everything about my new car purchase with Bryan Subaru was positive. I never received a hard sell and any follow up was low key and perfectly appropr More

by rjgaron
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Feb 28, 2019 -

Bryan Subaru responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bryan Subaru! If there is anything else we can do for you, please feel free to visit us again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 27, 2019

Mysterious noises, brakes, and recall Remi in Subaru service took very good care of me and my car!! He was very courteous and thorough in his explanations. He was very nice to work with! More

by NOLACAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Demateo
Feb 28, 2019 -

Bryan Subaru responded

Thank you so much for your review, Nolacat! We really appreciate your business and are so happy that Remi could provide great service to you and your vehicle. We look forward to seeing you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 26, 2019

A new service center The staff was very friendly and professional.The work order was under 2 hours as promised and they made my 2 year old feel right at home. More

by SJBS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
Feb 28, 2019 -

Bryan Subaru responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 25, 2019

Trade in and New car I first went in to check out the 2019 models. I took my 2016 forester in for an appraisal and to drive the new model. We chose a color and Greg found More

by BRUCEKPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Feb 28, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience at with Greg. If you have any further needs, do not hesitate to stop by for a visit. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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