Bryan Subaru

Great service for our 2017 Forester. The 18,000 mi service for our 2017 Forester was done in a very professional and friendly manner and they happily accommodated our need to get it done The 18,000 mi service for our 2017 Forester was done in a very professional and friendly manner and they happily accommodated our need to get it done in a timely manner in order to make it to another appointment we had, even though they were quite backed up with other service requests. More

A very "Happy Camper" Knowledgeable and helpful Service Rep, pleasant waiting areas & surprisingly fast service. Erin, our Service Rep, also quickly resolved a problem we h Knowledgeable and helpful Service Rep, pleasant waiting areas & surprisingly fast service. Erin, our Service Rep, also quickly resolved a problem we had in connecting a smart phone to the Outback's "Android Auto" GPS navigation feature. The fix was as simple as turning off the phone's "energy savings" option which was apparently preventing the Outback's in dash map display from obtaining GPS data from the phone. Thanks Erin, you really know your stuff! More

Comfortable waiting area The have a very thorough service department and friendly staff. The customer waiting area is very comfortable and the restroom is clean. Overall good The have a very thorough service department and friendly staff. The customer waiting area is very comfortable and the restroom is clean. Overall good experience. More

Recall visit , but discovered other repairs needed I brought the vehicle in due to a recall on the airbag on the passenger side. But as the third owner, I didn't know the vehicle wasn't serviced at 30 I brought the vehicle in due to a recall on the airbag on the passenger side. But as the third owner, I didn't know the vehicle wasn't serviced at 30,000 miles! Remi explained what repairs were needed, and how long some things could wait. The oil leak and alignment were done same day as the air bag. And he sent an Uber for me when the car was ready. More

Treated like a VIP It is always very pleasant walking into Bryan Subaru. Though I am not a "big ticket" customer, I am always treated like a VIP. They are open with comm It is always very pleasant walking into Bryan Subaru. Though I am not a "big ticket" customer, I am always treated like a VIP. They are open with communication, never try to get-on-over-one me. The waiting room is well planned out, and I never feel uncomfortable waiting, like it's a burden, or that staff worries I am watching what they do to my vehicle. Overall great experiences! More

AVERAGE TRAY IS ALWAYS HELPFUL. SERVISE WAS AVERAGE. WILL RETURN FOR MORE SERVICE. TRAY WAS VERY HELPFUL. WOULD RECOMMEND TO OTHER COSTOMERS. DO NOT LIKE TO W TRAY IS ALWAYS HELPFUL. SERVISE WAS AVERAGE. WILL RETURN FOR MORE SERVICE. TRAY WAS VERY HELPFUL. WOULD RECOMMEND TO OTHER COSTOMERS. DO NOT LIKE TO WRITE REVIEWS. More

12,000 mile maintenance The service was fantastic, and everyone I encountered at Bryan Subaru were very helpful! I will definitely recommend services for this location to all The service was fantastic, and everyone I encountered at Bryan Subaru were very helpful! I will definitely recommend services for this location to all my Subaru friends. More

service The overall experience was pleasant and easy- the online appointment scheduling is nice and makes things easier to plan and there were plenty of time The overall experience was pleasant and easy- the online appointment scheduling is nice and makes things easier to plan and there were plenty of time slots open. No complaints More

exceptional I am sorry to see Bryan and Mitsubishi part ways but I understand. I will continue to get my Outlander serviced at Bryan because of Erin Czaplinski. I am sorry to see Bryan and Mitsubishi part ways but I understand. I will continue to get my Outlander serviced at Bryan because of Erin Czaplinski. She has always been helpful, pleasant and accommodating. More

Recall and upgrade of the combo system When I arrived, I was immediately and courteously greeted. I had a standing appointment with the service department. My issue was known to them. The s When I arrived, I was immediately and courteously greeted. I had a standing appointment with the service department. My issue was known to them. The service was performed quickly and with satisfaction. More