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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

April 21, 2019

Always Quick They’re always efficient and accommodating. I have a lease and have taken my Crosstrek in for two regularly scheduled maintenance appointments—never b More

by DARIO.BAYARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Apr 22, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 19, 2019

New tired I took my Outback in for new tires! The service was quick and everyone there so friendly! They also have a good selection of free snacks and coffee in More

by E.BIGGS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin , Andy Daigle
Apr 22, 2019 -

Bryan Subaru responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Erin is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 19, 2019

Best car buying experience! Friendly, respectful, and knowledgeable salesperson and manager; no pressure to purchase; no nonsense approach to buying a new vehicle. The whole staf More

by Rosa2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orren Lewis, Andy Daigle
Apr 22, 2019 -

Bryan Subaru responded

We appreciate the kind words, Rosa. We look forward to seeing you again in the future! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 19, 2019

Upcharging and over charging every time I have gone there. This place is dishonest and not trust worthy. They try to get me to spend more every time I go in for service. When I have taken my car elsewhere, I More

by JWISHINGSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know.
Apr 22, 2019 -

Bryan Subaru responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 18, 2019

First routine service visit on my six month old Outback The service and folks were great. It took a little while longer than I expected, but they hand washed the car and detailed tires also. More

by jb.lsufan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Apr 22, 2019 -

Bryan Subaru responded

We are glad to hear you enjoyed your recent visit to our service department. At Bryan Subaru we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 18, 2019

Recent contact Overall, my experience with this dealership has been positive. My service representative was responsive to my concerns and my vehicle’s issue was t More

by WENDYRRANDALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Remy (I am not sure of the spelling of his name)
Apr 22, 2019 -

Bryan Subaru responded

Wendy, we appreciate your kind words about our service team. Thank you for choosing Bryan Subaru for your vehicle needs. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 18, 2019

Excellent Care The staff is great and the service is always done well. I get individual attention and everyone knows my name. They even wash my car after they do t More

by BRENDAN.MINARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Mickey and Josh
Apr 22, 2019 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 17, 2019

Great Service I choose Bryan to repair my car after the wreck and this was a great choice. Everyone was so helpful and courteous. It made a stressful time much easi More

by TAHASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hellmers
Apr 22, 2019 -

Bryan Subaru responded

Tahass, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Bryan Subaru team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 16, 2019

Service Everyone was really nice and helpful. Seemed to know what they were talking about. Dropping off and picking up quick and easy. Would like to get a cal More

by Maine Subaru Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Forrester
Apr 17, 2019 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 16, 2019

Always a great experience. The staff at Bryan is attentive and thorough and I truly always feel they are working in my best interest. The waiting area is stocked with water, cof More

by PICKAPETALNOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
REMI DEMATTEO
Apr 17, 2019 -

Bryan Subaru responded

Hello and thank you for your kind words. We are very happy to hear that Remy was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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