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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

April 18, 2019

First routine service visit on my six month old Outback The service and folks were great. It took a little while longer than I expected, but they hand washed the car and detailed tires also. More

by jb.lsufan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Apr 22, 2019 -

Bryan Subaru responded

We are glad to hear you enjoyed your recent visit to our service department. At Bryan Subaru we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 18, 2019

Recent contact Overall, my experience with this dealership has been positive. My service representative was responsive to my concerns and my vehicle’s issue was t More

by WENDYRRANDALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Remy (I am not sure of the spelling of his name)
Apr 22, 2019 -

Bryan Subaru responded

Wendy, we appreciate your kind words about our service team. Thank you for choosing Bryan Subaru for your vehicle needs. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 18, 2019

Excellent Care The staff is great and the service is always done well. I get individual attention and everyone knows my name. They even wash my car after they do t More

by BRENDAN.MINARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Mickey and Josh
Apr 22, 2019 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 17, 2019

Great Service I choose Bryan to repair my car after the wreck and this was a great choice. Everyone was so helpful and courteous. It made a stressful time much easi More

by TAHASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hellmers
Apr 22, 2019 -

Bryan Subaru responded

Tahass, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Bryan Subaru team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 16, 2019

Service Everyone was really nice and helpful. Seemed to know what they were talking about. Dropping off and picking up quick and easy. Would like to get a cal More

by Maine Subaru Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Forrester
Apr 17, 2019 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 16, 2019

Always a great experience. The staff at Bryan is attentive and thorough and I truly always feel they are working in my best interest. The waiting area is stocked with water, cof More

by PICKAPETALNOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
REMI DEMATTEO
Apr 17, 2019 -

Bryan Subaru responded

Hello and thank you for your kind words. We are very happy to hear that Remy was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 16, 2019

Great Experience. But awful signage. Trey was great, and I was happy that I didn't have to pay for a full calibration. The only negative is that finding the service department is a maj More

by Pat in NOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, and the guy that sat behind him and took my credit card charge. Both nice guys.
Apr 17, 2019 -

Bryan Subaru responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 16, 2019

First oil change My 1st Subaru, the experience was so much better than that of bohn bros, and lakeside Toyota. Ray Brandt dodge is the ultimate nightmare. I’ve been cu More

by aohlsen0801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady
Apr 17, 2019 -

Bryan Subaru responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 15, 2019

Good Work My wife brought in my daughter’s Legend (low mileage) for our final on warranty oil change. During that time, the techician notice several other thing More

by KBDUSSOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy
Apr 17, 2019 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your daughter's vehicle. We are happy to hear that everything went well. I will pass your feedback along to the team! Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 15, 2019

Professional, Knowledgeable, Friendly I highly endorse Mr Greg Bourgeois and the Bryan Subaru Team. I purchased a 2019 Subaru Ascent Touring after researching and shopping for 8 months. More

by pmasseyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Apr 17, 2019 -

Bryan Subaru responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Greg and the rest of the Bryan Subaru team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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