Bryan Subaru
Metairie , LA
Filter Reviews by Keyword
By Type
2,427 Reviews of Bryan Subaru
Great Experience. But awful signage. Trey was great, and I was happy that I didn't have to pay for a full calibration. The only negative is that finding the service department is a maj Trey was great, and I was happy that I didn't have to pay for a full calibration. The only negative is that finding the service department is a major pain. I rushed to make it on time for my 7:30 AM appointment. The only sign for service was a cryptical zig zag arrow. A guy out front waved me to the back. Nothing there, so I went out of the parking lot and ended up in the subdivision. I turned around, and found a guy washing a car across the street. He told me to go across the parking lot in the rear. I found the bays back there. The man there was kind enough to walk me back up to the showroom. It took me a full 10 minutes to get to the right place. C'mon guys. Spend a little on better signage. My dealer experience was very good, except for this important hiccup. I knocked a star off of an otherwise five star review. More
First oil change My 1st Subaru, the experience was so much better than that of bohn bros, and lakeside Toyota. Ray Brandt dodge is the ultimate nightmare. I’ve been cu My 1st Subaru, the experience was so much better than that of bohn bros, and lakeside Toyota. Ray Brandt dodge is the ultimate nightmare. I’ve been cured of domestics, and I don’t trust the Korean brands. Subaru’s are the best kept secret. More
Good Work My wife brought in my daughter’s Legend (low mileage) for our final on warranty oil change. During that time, the techician notice several other thing My wife brought in my daughter’s Legend (low mileage) for our final on warranty oil change. During that time, the techician notice several other things that needed to be addressed (tire plug, brake system fluid etc). We we told of the expense before hand and everything done that day. My wife had a courtesy Uber for pick-up service. Took a little longer than we expected. More
Professional, Knowledgeable, Friendly I highly endorse Mr Greg Bourgeois and the Bryan Subaru Team. I purchased a 2019 Subaru Ascent Touring after researching and shopping for 8 months. I highly endorse Mr Greg Bourgeois and the Bryan Subaru Team. I purchased a 2019 Subaru Ascent Touring after researching and shopping for 8 months. This experience was painless and empowering to acquire such an amazing product and service team with full support after the sell! Truly appreciate this team! Purchase with Confidence! More
Great!! Ms. Charlette is always so kind and warm when answering calls and scheduling service visits. Mr. Remy is so helpful and reassuring when it comes to s Ms. Charlette is always so kind and warm when answering calls and scheduling service visits. Mr. Remy is so helpful and reassuring when it comes to servicing vehicles. They are my favorites at this dealership. More
Fantastic service I brought my Subaru 6 speed in for a transmission repair. Erin was absolutely the bestest service rep. I received updates and the car was washed and I brought my Subaru 6 speed in for a transmission repair. Erin was absolutely the bestest service rep. I received updates and the car was washed and ready to launch on the day promised. Thanks to her and the excellent mechanics there I’ll get another 200k if I don’t buy another one from Bryan Subaru. The babe magnet rides again! More
Such great service! Came for a regularly scheduled maintenance and was treated so kindly by everyone there. Remy is very sweet and helpful and explains everything in deta Came for a regularly scheduled maintenance and was treated so kindly by everyone there. Remy is very sweet and helpful and explains everything in detail. Service was fast. Appreciate the complimentary car wash and the comfy waiting area with snacks, magazines, and tv. Also appreciate the amenities for children even though this time I didn’t bring my little one. I always feel comfortable when I come here. More
My Subaru’s first visit. An overall very satisfying experience. Comfortable facility, friendly and knowledgeable staff, and good work on my vehicle. I’m returning in a few day An overall very satisfying experience. Comfortable facility, friendly and knowledgeable staff, and good work on my vehicle. I’m returning in a few days to have an accessory added to my Crosstrek and Erin even added in a discount! More
Great experience!!! Mike was very helpful! It was overall great, stress free, experience. Mike helped me find the exact car that I wanted! I love my new car!!! Mike was very helpful! It was overall great, stress free, experience. Mike helped me find the exact car that I wanted! I love my new car!!! More
Fast service! As always, Trey and the team at Bryan Subaru were awesome! I was in and out quickly, with a complimentary car wash and new wiper blades! As always, Trey and the team at Bryan Subaru were awesome! I was in and out quickly, with a complimentary car wash and new wiper blades! More