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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

April 30, 2019

Best in Class Service Remi is a very attentive, fast, friendly, and competent service advisor. He asked pointed questions and then listened to me carefully. All the servi More

by WXROD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
May 01, 2019 -

Bryan Subaru responded

Thank you so much for your review! Happy customers are our goal and our mission at Bryan Subaru, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 29, 2019

Great Salesman/Finance Manager This was my first time visiting Bryan Chevrolet and I was highly impressed with the salesman who sold me my car and the finance manager. Very friendl More

by MIHL2830826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Rob White
Apr 30, 2019 -

Bryan Subaru responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 26, 2019

Attentive service advisor - Remi Dematteo Remi welcomed me immediately, confirmed what services my car needed and if I had any coupons. He informed me service wait may be longer. I imagine due More

by COFFEElove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Apr 30, 2019 -

Bryan Subaru responded

Thanks for the great feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 26, 2019

poor scheduling First oil change and tire rotation took two hours despite having an 8:30 am reservation. I will probably not use Bryan after first four free visit bu More

by jamesbspeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service center lady
May 02, 2019 -

Bryan Subaru responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 25, 2019

Work well done, in and out in a hurry. I arrived without an appointment for 12,000 mile service. Was seen immediately, and the work was completed without delay. I got a car wash along with More

by FSELLIS418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above. My service representative was excellent, but I do not recall his name.
Apr 30, 2019 -

Bryan Subaru responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 25, 2019

Errin is awesome!!! Errin helped solve a lock issue for me. Great work! She wasn’t sure how it worked but took the time to figure it out. More

by JODZIUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errin
Apr 30, 2019 -

Bryan Subaru responded

Thank you for this great review! Erin is truly an exceptional employee and we appreciate her for giving you a great experience. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 25, 2019

Outstanding service. My concerns were addressed . Staff very friendly and knowledgeable. I'm still learning about my 2018 outback. Staff were eager to teach me. My service More

by BJSB1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo,Erin Czaplinski, Orren Lewis
Apr 30, 2019 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 24, 2019

Very Good My Salesman Mr. Rex was awesome. A lot of younger salesman can learn a lot from him. He explained well and not pushy. I would refer anyone to him. More

by paah1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Apr 30, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 24, 2019

30,000 mile checkup Excellent, personal, professional, knowledgeable staff. I began with my online appointment but needed some clarification, so Charlotte answered all t More

by SEYMOUR504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy, Trey, Brian, Keith., Rex Bubacz
Apr 30, 2019 -

Bryan Subaru responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 23, 2019

Excellent customer service I had an unexpected issue with my car and contacted the dealership to ask about bringing it in for service. Charlotte was my first point of contact an More

by MONIQUELOUQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy
Apr 23, 2019 -

Bryan Subaru responded

Monique, thank you for your kind words about Charlotte, Remy, and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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