Bryan Subaru

Long wait and scams Generally I have no problem getting my work done here but the wait to get a light fixed took an hour and a half and they tried to charge me $200 for o Generally I have no problem getting my work done here but the wait to get a light fixed took an hour and a half and they tried to charge me $200 for one tire More

Very helpful service Service department quickly fixed our car when my daughter had to drive to Atlanta that day.getting her on the road in time to make the journey Service department quickly fixed our car when my daughter had to drive to Atlanta that day.getting her on the road in time to make the journey More

Quick and thorough The recall was done quickly, iand also a checking out of the general “health” of my 2015 Forester, free of charge. As usual, a comfortable and clean w The recall was done quickly, iand also a checking out of the general “health” of my 2015 Forester, free of charge. As usual, a comfortable and clean waiting area, where free coffee and bottled water were available. More

Fast process, great folks I liked working with everyone there! It was a fast process, the team was really responsive, and I"m happy with the car (that's the most important, rig I liked working with everyone there! It was a fast process, the team was really responsive, and I"m happy with the car (that's the most important, right?) More

Easy transaction Our Subaru lease is almost up and we knew we would get another one. Was greeted immediately and told salesman what we were looking for. In stock, te Our Subaru lease is almost up and we knew we would get another one. Was greeted immediately and told salesman what we were looking for. In stock, test drove and made our choice, worked with us on financing and before long we were on the way home. No stress no hassles at all and same as previous dealings at this dealership. More

Consistency Always courteous and professional beginning with the person who answers my call to the intermediaries to the service supervisor. Always helpful, alw Always courteous and professional beginning with the person who answers my call to the intermediaries to the service supervisor. Always helpful, always focused on service. More

Oil change Attentive to detail and addressing customers concerns!!Its a pleasure dealing with Rex the salesman and Erin the service writer. Will be a pleasure to Attentive to detail and addressing customers concerns!!Its a pleasure dealing with Rex the salesman and Erin the service writer. Will be a pleasure to do business with in the future, Subaru is the best bang for your buck. More

The best dealership and service center Bryan Subaru's staff are professional, friendly, efficient, and they really go out of their way to provide excellent customer service. They are the be Bryan Subaru's staff are professional, friendly, efficient, and they really go out of their way to provide excellent customer service. They are the best dealership and service center that I have ever been to. More

Very friendly. Bryan Subaru service center is very professional and all the employees I met is very friendly, our car was ready in about one hour, I lives closer to Bryan Subaru service center is very professional and all the employees I met is very friendly, our car was ready in about one hour, I lives closer too Baton Rouge but I prefer going too Bryan Subaru because of the experience I have every time we bring our car. More

Pleasantly Surprised Despite (or perhaps because) of the sheer number of Subaru owners affected by the "Brake Light Switch" recall program, I went in with the idea that th Despite (or perhaps because) of the sheer number of Subaru owners affected by the "Brake Light Switch" recall program, I went in with the idea that the process would be painless and swift. To my surprise, it took even less time and effort than I had imagined AND I was kindly offered a free car wash! Upon my request, they let me keep the old part (watching YouTube videos about the BLS made me curious to see what the part looks like). I was among the fortunate Forester drivers who never experienced any of the Recall symptoms (3 lights on dash, locked PRNDL shifter, inoperative tail lights, etc.), though it was reassuring to receive the letter about it. Scheduling service using the MySubaru website was easy and hassle-free. Erin C. is the ideal person to have at the Welcome desk, and I must say the sales and tech reps on the floor at Bryan Subaru go out of their way to make customers feel welcome. Somehow, they strike the perfect balance between "chatty" and "relaxed" to let you know they've got answers, if you have questions, but at no time will you you feel pressured during a sale or induced to "upsell" your vehicle on parts or accessories. Almost looking forward to the next time something goes wrong with my Subie! :-) More